Contact us

live-chat

Checking Live Chat status

Report an issue or request a service

Use Van311 anytime

Visit City Hall at 453 W 12th Ave

Get location details and hours

 

Review our organizational structure

Learn more about our departments, services, and groups

Phone 3-1-1 for urgent requests and language interpretation

Hours: 7am to 10pm daily

Outside Vancouver: 604-873-7000

Translate our website with Google Translate

Contact elected officials online

Contact Mayor and Council

Contact City Council and the mayor as a group.

Contact Park Board Commissioners

Do you have a question or comment for the Park Board Commissioners? Tell us about it now using our online form.


Share your thoughts on the latest issues

Join a consultation

Comment on an application for rezoning or development

Speak at a meeting


Make a complaint

Complaints to the BC Ombudsperson

If you have a concern about a decision or action by the City you feel hasn't been properly addressed, you can make a complaint to BC Ombudsperson   

Complaints to the Integrity Commissioner

File a complaint about City Council and Advisory Board members to the Integrity Commissioner

Complaints to the Park Board Integrity Commissioner

File a complaint about Park Board members to the Park Board Integrity Commissioner