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Claiming your Home Owner Grant (eHOG) online

When you claim your electronic home owner grant (eHOG), we receive your claim immediately.

All claims are subject to review before they are approved or denied.

Does your grant claim require additional documents? Submit them electronically in your grant application. We accept the following document formats: pdf, jpg, jpeg, and bmp.

Claim your grant

What information do I need in order to claim my electronic home owner grant?

All you need in order to claim your eHOG is:

  • Your folio number
  • Your access code

Both of these can be found on the front of either your Advance or Main Property Tax notice.

 

Use your folio number and access code to claim online.

If you do not have your access code, you can find it by:

  • Asking us to mail it to you
  • Checking the front of a previous years' property tax notice
  • Visiting City Hall in person. You will need to present identification in order to receive the information. While there, you can apply for your home owner grant

Because of privacy protection laws, we can’t give you your access code over the phone, or by email.

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

Outside Vancouver:
604-873-7000

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When should you call 9-1-1? Click to find out       Deaf? Have difficulty speaking? Click to learn how to make a TTY call

More ways to contact us

When to claim your Home Owner Grant

Claim your 2013 grant starting in late May, when you receive your main property tax bill, up to the July 3, 2013 tax payment deadline.

Late penalties apply if you claim after the deadline, up to December 31.

Already claimed the grant?

You may still have a remaining property tax balance.

See how to pay your taxes

Tax due dates for 2014

Advance taxes:
Tuesday, February 4

Main taxes:
Thursday, July 3

Last modified: Tue, 26 Nov 2013 09:47:46