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Claiming your Home Owner Grant online

Claim your electronic home owner grant (eHOG) online. We receive the claim immediately and review it before it is approved or denied.

If your grant claim requires additional documents, you can submit them electronically with your grant application. We accept PDF, JPG, JPEG, and BMP document file formats.

Claim your grant

What information do I need in order to claim my electronic home owner grant?

All you need in order to claim your eHOG is:

  • Your folio number
  • Your access code

You can find these on either your Advance or Main Property Tax notice.


Use your folio number and access code to claim online.

If you don't have your access code, here's how to find it:

  • Check the front of a property tax notice from an earlier year.
  • Call 3-1-1 and verify you're the registered owner by answering a few security questions.
  • Ask us to mail it to the mailing address we have on file for your property.

Access codes are confidential. To maintain their confidentiality we are required by law to only give them to the registered owner of a property.

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

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When to claim your Home Owner Grant

Claim your grant starting in late May when you receive your main property tax bill.

You should claim it before the tax payment deadline on the second business day in July.

Late penalties apply if you claim after the deadline, until to December 31.

Already claimed the grant?

You may still have a remaining property tax balance.

See how to pay your taxes

Tax due dates for 2016

Advance taxes:
Tuesday, February 2

Main taxes:
Tuesday, July 5