Cancel your business licence application
COVID-19 (Coronavirus) update
The Business Licence Offices are currently closed for in-person visits. Use email, mail, or online services (if available):
- Submit your business licence application by mail or email
- Renew your business licence online
- Customers enquiries, email licenceoffice@vancouver.ca
Note Processing times are currently delayed. We will contact you with questions or next steps once we have processed your request.
Get support for your local business
Steps to cancelling your application
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Step 1: Cancel your application
To cancel your application for a business licence, either:
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Step 2: Fill out a refund request
If you have already made a payment for your business licence application, but your licence has not yet been issued, you may apply for a refund.
Refund cheques will be mailed out and may take approximately four weeks to process.
Information we require
Include the following information in your notice:
- Licence year
- Licence number
- Account number
- Business name
- Business owner name
- Business address
- Contact name
- Telephone number
- Reason for cancellation
Complete a refund request form PDF file
Fee
The non-refundable portion of the business licence fee, under Schedule A of Licence Bylaw 4450, is $93.
Location to update licence information:
Development and Building Services Centre
Ground Floor
515 West 10th Avenue
Mailing address:
Revenue Services
PO Box 7878
Vancouver, BC V6B 4E2
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