Cancel your business licence application

Steps to cancelling your application

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  Step 1: Cancel your application

  To cancel your application for a business licence, either:

  • Send an email
  • Mail a letter
  • Visit us in person
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  Step 2: Fill out a refund request

  If you have already made a payment for your business licence application, but your licence has not yet been issued, you may apply for a refund.

  Refund cheques will be mailed out and may take approximately four weeks to process.

  Information we require 

  Include the following information in your notice:

  • Licence year
  • Licence number
  • Account number
  • Business name
  • Business owner name
  • Business address
  • Contact name
  • Telephone number
  • Reason for cancellation

  Complete a refund request form PDF file

  Fee

  The non-refundable portion of the business licence fee, under Schedule A of Licence Bylaw 4450, is $93.

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