Cancel your business licence application

To cancel your application for a business licence, send an email or mailed letter, or visit us in person.

Include the following information in your notice:

  • Licence year
  • Licence number
  • Account number
  • Business name
  • Business owner name
  • Business address
  • Contact name
  • Telephone number
  • Reason for cancellation

Applying for a refund

If you have already made a payment for your business licence application, but your licence has not yet been issued, you may apply for a refund.

The non-refundable portion of the business licence fee, under Schedule A of Licence Bylaw 4450, is $93.

For help understanding licence fees, email

Complete a refund request form

How long does it take?

Refund cheques will be mailed out and may take approximately four weeks to process.

Contact the business licence offices

Location to pay only:
Revenue Services
Ground Floor, City Hall
453 West 12th Avenue

Phone: 3-1-1

Monday to Friday
8:30am to 5:00pm

Location to pay and update licence information:
Development and Building Services Centre
Ground Floor
515 West 10th Avenue

Monday, Wednesday, Friday
8:30am to 4:30pm

Tuesday, Thursday
8:30am to 4pm

Mailing address:
Revenue Services
PO Box 7878
Vancouver, BC V6B 4E2