Cancel your business licence application

To cancel your application for a business licence, send an email or mailed letter, or visit us in person.

Include the following information in your notice:

• Licence year
• Licence number
• Account number
• Business name
• Business owner name
• Business address
• Contact name
• Telephone number
• Reason for cancellation

Applying for a refund

If you have already made a payment for your business licence application, but your licence has not yet been issued, you may apply for a refund.

The non-refundable portion of the business licence fee, under Schedule A of  Licence Bylaw 4450, is $91.

For help understanding licence fees, contact 3-1-1.

Complete a refund request form

How long does it take?

Refund cheques will be mailed out and may take approximately four weeks to process.