Cancel your business licence application

Steps to cancelling your application

Step 1: Cancel your application
To cancel your application for a business licence, either:
- Send an email
- Mail a letter
- Visit us in person
Step 2: Fill out a refund request
If you have already made a payment for your business licence application, but your licence has not yet been issued, you may apply for a refund.

Refund cheques will be mailed out and may take approximately four weeks to process.

Information we require

Include the following information in your notice:
- Licence year
- Licence number
- Account number
- Business name
- Business owner name
- Business address
- Contact name
- Telephone number
- Reason for cancellation
Complete a refund request form

Fee

The non-refundable portion of the business licence fee, under Schedule A of Licence Bylaw 4450, is $93.

For help understanding licence fees, contact 3-1-1.