Cancel your business licence application

To cancel your application for a business licence, send an email or mailed letter, or visit us in person.

Include the following information in your notice:

  • Licence year
  • Licence number
  • Account number
  • Business name
  • Business owner name
  • Business address
  • Contact name
  • Telephone number
  • Reason for cancellation

Applying for a refund

If you have already made a payment for your business licence application, but your licence has not yet been issued, you may apply for a refund.

The non-refundable portion of the business licence fee, under Schedule A of Licence Bylaw 4450, is $91.

For help understanding licence fees, email

Complete a refund request form

How long does it take?

Refund cheques will be mailed out and may take approximately four weeks to process.