About Us

A Pro-Adoption Facility

Vancouver's municipally run shelter is a pro-adoption shelter. Dogs that are adoptable or treatable are not put down. The shelter makes every effort to keep dogs alive and find them homes.

Adoptable dogs are those that show no sign of a behavioral or temperamental defect that could pose a health or safety risk to the public and have shown no sign of disease, injury, or congenital or hereditary condition that adversely affects the health of the dog or that is likely to adversely affect the dog's health in the future.

Adoptable dogs may be old, deaf, blind, disfigured or disabled. Treatable animals are any dog that is not adoptable but that could become adoptable with reasonable efforts. Sick, traumatized, infant or unsocialized dogs need appropriate medical treatment, behavior modification and/or foster care to turn them into healthy animals ready for placement.

There is no time limit for animals in our care, so long as they are happy and healthy we will continue to try and find them their forever home. If an animal starts to show stress from being in the shelter we may search out a foster placement or rescue group in order to find them a home. The only incidences in which an animal would be put down is if they are neither adoptable or treatable.

They include:

1. Dogs for whom euthanasia is the most humane alternative due to disease, injury or suffering that can't be alleviated;
2. Vicious dogs, the placement of whom would constitute a danger to the public; and
3. Dogs who pose a public health hazard.

How to Find Us

Vancouver's Animal Control Services is located in Vancouver's eastside at:

1280 Raymur Avenue
(directly across from Strathcona Park)
Vancouver, BC V6A 3L8

Telephone: 3-1-1 or outside Vancouver call 604.873.7000
Fax: 604.871.6862
E-mail: animalcontrol@vancouver.ca

Here is a map to help you find your way ... but if you still need assistance, please don't hesitate to call us.

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Hours of Operation, Adoptions, Viewing, and Volunteering

Office Hours
Monday to Friday: 10 am to 6 pm
Saturday and Sunday: 8:30 am to 4 pm
Statutory Holidays: Closed

Adoption/Viewing Hours
Monday to Friday: 12 to 6 pm
Saturday and Sunday: 10 am to 4 pm
Statutory Holidays: Closed

Volunteering Hours
Monday to Friday: 10 am to 6 pm
Saturday and Sunday: 8:30 am to 12 pm
Statutory Holidays: Closed

Animal Control Officers are on the road daily until 10:00 pm. If you have a concern please contact the 311 Contact Center, they will notify our officer of your concern. After 10:00 pm we only respond to emergency situations.

Animal Control Staff

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