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Tell us about your payment experience

We offer several ways to pay your bills, permits, and fines. Let us know what payment methods you use and your experiences with them. Your feedback matters.

Empty Homes Tax due February 4

Submit your 2024 Empty Homes Tax declaration by February 4, 2025.

All residential property owners are required to declare each year, even if you live in your home or rent it out.

Snow and ice removal

Clear snow and ice from sidewalks around your property by 10am every day or it may result in fines.

If you are unable to clear the snow, ask a neighbour for help or request a Snow Angel. 

Run in the 2025 by-election

On Saturday, April 5, 2025, voters in Vancouver will cast their ballots for 2 vacant positions on Council. Find out who can run for City Council, key dates, and links to resources.

Staying safe during winter weather

Snow, ice, and freezing temperatures may increase your risk of illness or injury. Take steps to protect your health during winter conditions.