Update information on your business licence account

Processing of applications

Access to the Business Licence Office is by appointment only. Walk-in service and drop-in appointments are not available.

To help process your applications more quickly, we have moved to a digital approach for applications, enquiries, and payments:

  • Submit your business licence application by mail or email 
  • Renew your business licence online
  • Customer enquiries, contact us online

Processing times are currently delayed. We will contact you with questions or next steps once we have processed your request.

Get support for your local business

By changing the following on your business licence, it helps us keep accurate records and it assures your business follows zoning and licence rules:

  • Business name
  • Trade name
  • Mailing address
  • Business address
  • Licence type

Changing the use of your business location? Find out if you qualify for a faster process.

Steps to updating your business licence

Changing the use of your business location

You may qualify for a faster process if:

  • Your space is under 300 m2,  AND
  • Your business location changed within the following business type categories:
    • General office
    • Health care office
    • Retail store
    • Barber shop or beauty salon
    • Beauty and wellness centre

Find out more about these business types (619 KB) (Section 2 of the Zoning and Development By-law)

If both requirements apply to you, submit your application with the change of use relaxation form.

Contact the business licence offices

Contact us online

In-person scheduled appointments. Walk-in service and drop-in appointments are not available. 

Development and Building Services Centre
Ground Floor
515 West 10th Avenue

Mailing address:
Revenue Services
PO Box 7878
Vancouver, BC V6B 4E2