Affected parks and recreation facilities and services during the COVID-19 (Coronavirus) pandemic

Parks

Beaches

Beaches are open. Lifeguards are on duty everyday from July 13 to September 7, 11:30am to 8:30pm.

Gardens

Golf courses

Golf courses and pitch and putt courses are open. Food services at golf course clubhouses at Fraserview, Langara, and McCleery reopened July 3.

Outdoor facilities

Parking lots

• English Bay and the following Stanley Park parking lots remain closed: 
  • Brockton point
  • Ceperley
  • Railway Lot
  • Third Beach
  • Parts of Prospect Point
  • Parts of Second Beach
  • Parts of Tea House
  • All lots on the east side of the park north of Avison Way to Prospect Point
• A small number of lots at community centres and other park sites also remain closed

Are people using a closed facility?

Report a violation of park facility closures

Find out about refunds for programs and rentals

Community centres

Refunds

Recreation program and community centre facility rentals

Anyone who registered for, or paid for, any of our recreational programming or facility rentals up to June 30, 2020, and was impacted by the closures due to COVID-19 will be receiving a refund.

Refunds will be processed based on confirmed cancellations, to the original credit card used, or as a credit to your account for debit and cash transactions.

Please allow 4-5 weeks for processing.  

Pool, field, arena, and other rentals

Facility rentals at pools, outdoor sport fields, and arenas are suspended until June 30, 2020. Refunds for fall and winter programs are being processed.

Refunds for aquatic and arena facility rentals have been processed and all clients have been notified.

Refunds for outdoor facility rentals will be processed at a later date, in order to maintain historical priority.

If you have further questions, email PBrefunds@vancouver.ca or call 604-257-3050 extension 2, Monday to Friday, 9:30am to 4:30pm.

Passes and special promotions and coupons

All passes have been suspended. Passes will be reactivated at a future date to be determined.

Special offers or coupons related to past promotions will be adjusted as appropriate pending the length of facility closures.

Get details about the program and registration

Unfortunately, we cannot transfer any traditional summer camp registrants to the new program.

The office is locked and there is no face to face contact.

Access for customers to their vessel is unchanged and parking is still available.

The Vanier Boat Launch is open.