Construction tools - gloves, mask, safety, vest, tape measure, and leveler sitting on a table

Building and renovating

COVID-19 update

March 30, 2021: The Services Centre is open for scheduled appointments and payments only. All other enquires are available online, by phone, or email.

We continue to process and review applications to help ensure buildings and development can continue to operate, generate employment, and meet urgent housing needs. Inspections continue daily with enhanced safety precautions.

Wearing a mask is required if you need to visit City, Park Board, and library facilities.

General enquiries: Phone 604-873-7611
Building, development, and application enquiries:
- Use our new online form and receive a tracking number, which you can use to get real-time status updates from 3-1-1.
- Email permitquestions@vancouver.ca. Submissions received through email will take longer to process and will not receive a tracking number. Please do not send multiple emails.
- We will respond to all enquiries within 10 business days.

You may still need to submit physical drawings and plans for your project through our online form or email.

The permitquestions@vancouver.ca inbox will close permanently on April 20, 2021, and we will continue processing emails received up to April 20, 2021.

We are always working to make Vancouver's homes and buildings safer, healthier, and more accessible. We:

Work with the public to reduce the waste generated through building and renovating
Review permit applications, and enforce regulations in a fair and consistent manner
Work hard to decrease the length and complexity of the permit process by introducing online services and more efficient processes
Enforce procedures to protect historic buildings and our urban forest during development and renovations