Get information on receiving, understanding, and paying your utility and landfill bills. Set up an online account to view consumption history, set up email billing, and view past bills and payments.
Our utility services include:
- Water distribution
- Sewer collection and treatment
- Garbage collection
- Yard trimmings collection
- Food scraps collection
Access your utility account online
Set up an online account. You will need your access code from your bill.
- Set up ebilling to get your next bill by email
- View past bills and payment history
- Track your utility consumption history
Tell us how we can make your payment experience better
We offer several ways to pay your utility bills, permits, and by-law fines. Let us know what payment methods you use and your experiences with them. Your feedback will help us enhance our payment processes.
Take our payment experience survey
Billing schedules and replacement bills | [/home-property-development/receive-your-bill.aspx]Receiving your bill
Get your balance, and find ways to pay | [/home-property-development/pay-your-bill.aspx]Paying your utility bill
Questions about your bill? | [/home-property-development/understand-your-bill.aspx]Understanding utilities and your bill
Reducing consumption of our water supply
Our Greenest City Action Plan had a goal to reduce per capita water consumption by 33% from 2006 levels by 2020.
To help us reach our goal, we introduced a new water meter policy in January 2012 that requires all new one- and two-family homes install a water consumption meter.
We introduced a new water meter policy in January 2012 that requires that all new one- and two-family homes install a water consumption meter.