Find and change property information and get a tax certificate

The City of Vancouver uses mailing address information from BC Assessment. Update your address with them using the Change of Address Notification Form External website, opens in new tab

This will change your mailing address for your property tax notice, Vacancy Tax notice (Empty Homes Tax), BC Assessment notice, utility bills, and related correspondence. 

Who can change the mailing address

Only a property owner is allowed to change the mailing address. Tenant requests to change the mailing address for either the tax notice or utility bill can not be processed by us or BC Assessment.

The only exception is for strata complexes of three or more units. Owners and property managers may change the mailing address.

Change a strata mailing address or management company

 If you change your address, the change may not be reflected on your next tax notice.

Important tips to filling out the form correctly

1. Type 09 and 200 for the first two boxes of the Assessment Roll Number.
2. Type your property's 15-digit roll number, without dashes or spaces, in the last box of the Assessment Roll Number.

   Use the picture and steps below to complete the Property Identification section of the form.

   

How to find your assessment roll number

The assessment roll number is the three-digit neighbourhood code followed by the 12-digit folio number. You can find the roll number:

• At the top of your BC Assessment Notice
• On BC Assessment's e-valueBC website, by entering your property address External website, opens in new tab

To change the name on your land title, or to register any changes to the ownership of a parcel of land, contact the Land Title and Survey Authority of BC External website, opens in new tab

The Vancouver Property Information Report can show you:

• Gross taxes levied
• Legal description of a property
• Assessed property value
• Folio number
• Average property value
• Other charges
• Property class

Find property information

If you’re looking for a tax certificate, you can find one from:

• myLTSA Enterprise External website, opens in new tab
• APIC External website, opens in new tab

Contact one of the above organizations to set up an account.

You can also buy tax certificates from us in person by visiting the Property Tax Office on the main floor of City Hall.

When tax certificates are unavailable for property tax conveyancers

Tax certificates are unavailable directly from us or through authorized third parties each year during:

• The first two weeks of January (approximately two business days) for year-end processing
• Mid-May (three to five business days) for the annual main tax calculation
• Mid-November (approximately three business days) for the annual advance tax calculation

Important note If a conveyance is occurring at those times, consider purchasing the tax certificate beforehand, or contacting 3-1-1 for the most current downtime information.