Various factors determine how and when you are billed for your utilities, such as:
- Whether or not your utilities are metered or flat rate
- What type of utility services you receive (solid waste, transfer and landfill, sewer permittees, and neighbourhood energy utility)
Access your utility account online
Set up an online account. You will need your access code from your bill.
- Set up ebilling to get your next bill by email
- View past bills and payment history
- Track your utility consumption history
Managing your utility bill
Billing schedule
Find out when you will receive your utility bills: billing schedules for meter and flat rate utilities.
Bill sent to a previous owner or tenant
If you have received a bill for a property you no longer own, send the bill back to the City, or forward the bill to the correct owner.