COVID-19 (Coronavirus)

Affected facilities and services

Find out what's open and guidelines for a safe visit.

Wearing a mask is expected when you visit City, Park Board, and library facilities.

City facilities and services Park and recreation facilities

Access City services online

Wear a mask when you visit our buildings

Stay home if you're sick or have symptoms

Stay 2 metres apart

Avoid large gatherings

Enforcing health orders

Vancouver Police may issue tickets and penalties to people and businesses that violate provincial health orders.

Learn more in our news release

Report a provincial health order violation

Moving Vancouver Forward: Economic and community recovery

We're supporting and accelerating economic and community recovery through new programs and initiatives.

Learn more

City services

Affected City facilities and services

Most facilities have reopened, and there's a lot you can do online, by phone, or by appointment.

Affected Parks and recreation facilities and services

Learn what parks, beaches, community centres, and more are open and what new guidelines are in place.

Road closures and changes

Find out about temporary closures and changes to help citizens physically distance, and other closures in your neighbourhood.

Making Streets for People program

We are reshaping how we use our streets and public spaces to help residents physically distance and mitigate the risk of COVID-19 to our communities.

Community support

Our Community Resilience team focuses on supporting community members who are most at risk during the COVID-19 pandemic.

State of Emergency By-law (21 KB)

The State of Emergency grants us additional powers to reduce the spread of COVID-19, including procurement of critical supplies, acquisition or use of land or property, and enforcement of Provincial or City orders.

The order (117 KB) issued on March 20, 2020, has since been rescinded.

COVID-19 core safety plan (490 KB)

This document outlines essential safety protocols to ensure the health and safety of staff and citizens as we maintain, expand, and restart operations during the COVID-19 pandemic.

COVID-19 Response Dashboard

Track our response and efforts to curb the spread of COVID-19.

Residents

City construction

Construction is an essential service. City crews are continuing critical-infrastructure upgrades and maintenance work.

Pets

The BC CDC says there's currently no evidence that pets can become sick with COVID-19 or can spread the virus to people.

Waste and recycling

Safely dispose of your garbage to prevent the spread of COVID-19 and protect our waste collection staff.

Property tax

Public access to City Hall is limited. Please make payments online, through your bank, or by mailing or dropping off a cheque. Cash payments are not accepted. Call 3-1-1 if you need assistance. If you come to City Hall in person, there may be lineups – please be prepared to wait outside.

Childcare

Temporary emergency childcare

Essential service workers can receive a referral to temporary childcare for kids 0 to 12 years.

Childcare at community centres

Get details about childcare sites reopening at some community centres as of September 1, 2020.

Food

Review resources to find food if you are in need, and give food by donating or volunteering.

Rental housing

Review supports available to help renters in Vancouver during the COVID-19 emergency.

Donate

Donate medical supplies, cleaning products, food, and money to support our COVID-19 response and help our community.

Health

BC COVID-19 self-assessment tool 

The symptoms of COVID-19 are similar to other respiratory illnesses like the flu and common cold, according to the BC Centre for Disease Control (BC CDC).

Symptoms include: cough, sneezing, fever, sore throat, and difficulty breathing.

BC Centre for Disease Control

Find information about COVID-19, how to protect yourself, your family and your community and what to do if you suspect you have the virus.

BC Mental Health

It's normal to feel worried and overwhelmed and in these difficult times you might be wondering how to best manage your stress and anxiety.

Businesses and organizations

Support for local businesses

Review how we and others are supporting local businesses during COVID-19. Get resources and review guidelines for businesses.

Remote work support for employers

Get support if you are offering remote and flexible work to your employees. Download the Remote and Flexible Work Toolkit and access other resources.

Recovery support for non-profit and social enterprise organizations

Find resources and guidance to support non-profits and social enterprises recover, rebuild, and look to the future.

Temporary Expedited Patio Program

To support business recovery due to COVID-19, we have created an expedited patio permit. Restaurants and cafes can quickly apply to convert on-street parking or sidewalk spaces into temporary patios.

Help get and give food

Review funding and volunteer resources for non-profit organizations.

Help for the arts and cultural sector

Report how COVID-19 impacts your work and apply for financial assistance.

Give help

Donate medical supplies, cleaning products, food, and money to support our COVID-19 response and help our community.

Latest updates

COVID-19 news

Vital community facilities expand services in Downtown Vancouver

November 25 2020 - Services and programming are expanding at three City-run community centres.

Stanley Park survey: majority want road space dedicated to cyclists

November 24 2020 - The survey drew just over 11,000 responses. The majority said they'd like to see dedicated road space for cyclists and car-free days in the park.

Cultural recovery grants provide a boost to arts and culture communities

November 24 2020 - Council approved $2.05 million in critical support grants to more than a hundred arts and culture organizations impacted by COVID-19.

More COVID-19 newshttps://vancouver.ca/news-calendar/news.aspx?&nwq=covid-19

Report an issue

Government resources

Province of BC COVID-19 website

Find information about public health guidance, financial support, BC's restart plan, employment, child care, and more.

Government of Canada COVID-19 website

Find information about the current situation, financial and economic support, health, limiting the spread, travel, and more.