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COVID-19 (Coronavirus)

Stay strong, stay local

The City of Vancouver is urging everyone to stay strong and keep following public health orders to help slow the spread of COVID-19.

Please continue to stay home if you are sick, avoid large gatherings, and maintain a 2 metre distance from others.

We are taking a careful, phased approach to re-opening. Get details.

Stay home if you are sick or showing symptoms

Stay 2 metres apart

Avoid large gatherings

Many City services are available online

Shop local - businesses are gradually opening

Restart Smart Vancouver

We are taking a careful and phased approach to opening City facilities and restarting City services. Our priority continues to be everyone’s health and safety.

We want to #RestartSmartVancouver 

Our plan outlines our approach to:

  • Recovery in the wider community including the economy
  • Support for businesses and residents
  • Restarting regular City operations

We’re asking everyone to Stay Strong, Stay Local to prevent the spread of the virus.

Health

Check your symptoms online

The symptoms of COVID-19 are similar to other respiratory illnesses like the flu and common cold, according to the BC Centre for Disease Control (BC CDC).

Symptoms include: cough, sneezing, fever, sore throat, and difficulty breathing.

Find info about COVID-19

Learn how to protect yourself, your family, and your community, and what to do if you suspect you have the virus.

Support your mental health

The COVID-19 pandemic is changing fast so it's normal to feel worried. Get tips to deal with stress from the Province of BC.

City services

Affected City facilities and services

While many facilities are closed, there's a lot you can still do online, by phone, or by appointment.

Affected Parks and recreation facilities and services

Learn what parks, beaches, community centres, and more are open or opening soon.

Road closures

We have temporarily closed select roads and paths to limit large gatherings and help you keep 2 m away from others while exercising and getting fresh air.

Pop-up plazas

We’re creating temporary pop-up plazas to help businesses reopen and give residents more public space to enjoy in their communities.

COVID-19 Response Dashboard

Track our response and efforts to curb the spread of COVID-19.

Community support

Our Community Resilience team focuses on supporting community members who are most at risk during the COVID-19 pandemic.

State of Emergency By-law (21 KB)

The State of Emergency grants us additional powers to reduce the spread of COVID-19, including procurement of critical supplies, acquisition or use of land or property, and enforcement of Provincial or City orders.

The order (117 KB) issued on March 20, 2020, has since been rescinded.

COVID-19 core safety plan (490 KB)

This document outlines essential safety protocols to ensure the health and safety of staff and citizens as we maintain, expand, and restart operations during the COVID-19 pandemic.

Residents

Get help

Childcare

Temporary emergency childcare

Essential service workers can receive a referral to temporary childcare for kids 0 to 12 years.

Childcare at community centres begins September 1, 2020. Learn more.


Food

Help get and give food

Review resources to find food if you are in need, and give food by donating or volunteering.


Hygiene

Handwashing stations and public toilets map

Handwashing stations and public toilets map - printable map  (165 KB)

Includes locations in Downtown and Downtown Eastside.


Housing

Rental housing and renter protection

Review supports available to help renters in Vancouver during the COVID-19 emergency.


Construction

City construction

Construction is an essential service. City crews are continuing critical-infrastructure upgrades and maintenance work.


Pets

Common questions about pets and COVID-19

The BC CDC says there's currently no evidence that pets can become sick with COVID-19 or can spread the virus to people.


Waste and recycling

Garbage

Safely dispose of your garbage to prevent the spread of COVID-19 and protect our waste collection staff.


Property tax

Understanding your property tax notice

City Hall is open by appointment only. Please pay your taxes and utilities online, through your bank, or by mailing/dropping it off. Call 3-1-1 if you need assistance. If you cannot use these options and need to come to City Hall, please call 604-673-8216 to request an in-person appointment.

Give help

Donate

Give A Hand Vancouver

Donate medical supplies, cleaning products, food, and money to support our COVID-19 response and help our community.

Province of BC COVID-19 website

Information about child care, education, employment, businesses, housing, transportation, travel, and more.

Government of Canada COVID-19 website

Information about current situation, your health, financial and economic support, travel, safety, security, and more.

Businesses and organizations

Get help

All local businesses

Support for local businesses

Review how we and others are supporting local businesses during the COVID-19 emergency. Get resources and review guidelines for businesses.


Remote work support for employers

Remote work support

Get support if you are offering remote and flexible work to your employees. Download the Remote and Flexible Work Toolkit and access other resources.


Non-profit and social enterprise organizations

Recovery support for non-profit and social enterprise organizations

Find resources and guidance to support non-profits and social enterprises recover, rebuild, and look to the future.


Restaurants and cafes

Temporary Expedited Patio Program

To support business recovery due to COVID-19, we have created an expedited patio permit. From June 1 – October 31, 2020, businesses can  quickly apply to convert on-street parking or sidewalk spaces into temporary patios.


Food

Help get and give food

Review funding and volunteer resources for non-profit organizations.


Arts and culture

Help for the arts and cultural sector

Report how COVID-19 impacts your work and apply for financial assistance.

Give help

Give A Hand Vancouver

Donate medical supplies, cleaning products, food, and money to support our COVID-19 response and help our community.

Latest updates

COVID-19 news

Council approves COVID-19 Recovery Committee report, with 41 priorities for City’s pandemic recovery

July 31 2020 - Staff will be evaluating and integrating the findings and conclusions into the City’s COVID-19 Recovery Program and other work streams.

Priority programs and services to restart September 8 at community centres

July 30 2020 - Programs and services focusing on children, youth, seniors, and food security, are scheduled to restart September 8 at 24 community centres.

Council approves alcohol consumption at four public plazas as part of new temporary pilot program

July 30 2020 - Council approved a temporary pilot program allowing public consumption of alcohol in select locations from August 10 to mid-October 2020.

More COVID-19 newshttps://vancouver.ca/news-calendar/news.aspx?&nwq=covid-19

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