The Digital Strategy aims to enhance multidirectional digital connections between families like this one and business and government.

Vancouver's Digital Strategy

Our Digital Strategy is a 2013 to 2016 road map to:

  • Enhance how you engage with and access the City through online, mobile, and social media channels
  • Improve and expand our digital infrastructure
  • Support and strengthen Vancouver's digital economy
  • As digital technology evolves, so will our road map.

Read the Digital Strategy  (1.2 MB)


Follow up on our progress carrying out the Digital Strategy in an interactive timeline.

In-depth strategy

Learn about the pillars, objectives, and digital maturity model that guide us. Read the Digital Strategy and its documents.


Check out some of the new technology we're delivering to create an open, connected, and digitally-enabled Vancouver for you.

Digital technology is changing how we engage with one another

To connect, create, learn, pay, and play, we increasingly rely on smartphones, tablets, social media, and cloud computing.

We also produce more data and, through analytics, can form insights.

These shifts change your expectations of how the City delivers service to you and communicates with you.

We're helping bridge the digital divide

The Digital Strategy acts on these shifts to benefit people who live, work, and play in Vancouver – no matter their income level.

Low-income households are less likely to have home internet access, according to Statistics Canada's Canadian Internet Use Survey.

Our work with Vancouver Public Library has a special focus on making sure all can join and participate in the digital world.


Read about our #VanWifi project and find locations near you.

Learn more