Report a pet incident, including dog bites and attacks

Report a dog bite or attack

Provide as much detail as possible, including:

• What happened?
• When and where did it happen? Do you have an exact address?
• What does the dog look like?
• What is the contact information of the dog owner and any witnesses?
• Do you have photos of injuries, before and after treatment, that include date information?
• Was there any hair removed, bruising, torn clothing, or broken collars?
• When did you document the incident?

Report incident

Note You’ll receive a tracking number which you can use to follow up in our Van311 app.

How we respond

We’ll respond after receiving your report and, if needed, begin an investigation. Every situation is unique and may take varying amounts of time to resolve. We prioritize cases where a person’s or animal’s safety is at risk. During investigations, we protect the privacy of everyone involved. The City’s bylaw prosecutor will review the investigation findings and, if appropriate, our recommendation to press charges.

Other pet incidents