Lost pets

Vancouver pound

Lost dogs

If your dog is licensed and wearing its tag, Animal Services will contact you and make all efforts to reunite you with your lost dog.

To find your lost dog, you can also:

  • Call 3-1-1 to create a lost pet report
  • Create a post on Craigslist with a picture and description of your pet - our staff check these reports regularly
  • Create a post on the Missing Pets in BC page on Facebook
  • Inquire at shelters outside of Vancouver

Lost cats

For lost cats, contact the BC SPCA .

Stray dogs

We return licensed dogs that were loose to their owners. Unlicensed dogs are placed in kennels until their owners claim them. Dogs that aren't claimed by their owners will be held for at least three business days before we evaluates the dogs for adoption.

If you're holding a loose dog, report it online to have us pick it up for free. Or, drop the stray dog off at the Vancouver Animal Shelter during opening hours.

Report a stray dog

Stray cats

For stray cats, contact the BC SPCA .

Prevent your dog getting lost

Buy a dog licence. It dramatically increases your chances of reuniting with your dog if it's ever lost. Your dog gets one free ride home per calendar year to avoid being taken to our shelter.

You can also:

  • Shut and latch your fence gates
  • Install screens on your windows and doors
  • Keep your pets indoors during events with fireworks like New Year's Eve, Halloween, and Canada Day
  • Spay or neuter your dogs so they're less likely to roam for mates

Claim your unlicensed dog

To claim your unlicensed dog from the Vancouver Animal Shelter, you must:

  1. Provide proof of ownership, which can include:
    • Adoption or purchase paperwork
    • Vet records with both the dog and owners' information
    • License information from another municipality
  2. Have government issued picture identification
  3. Pay the unlicensed impound fee
  4. Purchase a dog license. If you do not live in Vancouver, you must show proof of a license from another municipality or purchase a Vancouver tag and then transfer it to your current municipality.
  5. Bring a leash and collar

Note Daily boarding fees will apply 24 hours after contact with the owner.

Contact Animal Control

1280 Raymur Ave
Vancouver, BC V6A 3L8

Fax: 604-871-6862

Animal Control hours


7 days a week
10:00am to 6:00pm

Adoption and viewing

Tuesday to Sunday
10:00am to 6:00pm

All areas are closed on holidays.