The Digital Strategy aims to enhance multidirectional digital connections between families like this one and business and government.

Vancouver's Digital Strategy

Our Digital Strategy is a map to:

  • Enhance how you engage with and access the City through online, mobile, and social media channels
  • Improve and expand our digital infrastructure
  • Support and strengthen Vancouver's digital economy

As digital technology evolves, so will our road map.

How the Digital Strategy benefits you

  • Look up City information that's optimized for your smartphone and tablet on vancouver.ca
  • Get alerts for your collection day with the VanCollect app the night before garbage day so you never miss a pick up
  • Access free WiFi at most City facilities with #VanWifi
  • Apply for many permits and licences online
  • Grow your digital start-up by using City assets for your product trial
  • Share your views on City issues anywhere you are with Shape Your City or Talk Vancouver
  • Report issues and request services with the Van311 app 
  • Get alerted to emergencies with the Alertable app
  • Analyze and use City of Vancouver open data and maps for research, analysis, and application development

In-depth strategy

Learn about the pillars, objectives, and digital maturity model that guide us. Read the Digital Strategy and its documents.

#VanWiFi

Residents and visitors to Vancouver can enjoy free public WiFi access on their smartphone, tablet, or laptop at a variety of locations.