Water Works By-law

A water service permit allows you to connect a new building with the City's water and sewer system.

Prescribes standards and regulations for the water works system, including the fixing of rates, charges and conditions for the supply of water by the City of Vancouver.

Water Works Bylaw

Read the Water Works By-law (394 KB)

Get help with your water and sewer concerns

Report a fire hydrant issue

We maintain over 6,200 fire hydrants, and inspect hydrants regularly. Every building has a hydrant readily available in case of fire.

Fix leaks, floods, and sewage problems

Find out how to track down the source of water leaks, flooding, or drainage problems and when to call the City or an independent plumber.