- Need immediate evacuation from a building with an out-of-service elevator, phone 911
- Are safe and it is not urgent, call the VPD non-emergency line: 604-717-3321
Many residential buildings in Vancouver have elevators that residents depend on to access their home. Building owners are responsible for:
- Maintaining and repairing elevators
- Keeping them in working condition at all times
Important note All elevator maintenance and repairs must be completed as quickly as possible to reduce elevator outages.