Tell us online: start the refund process

Use our online form to start the refund process if your Empty Homes Tax complaint or review is successful.

After a refund request has been submitted, it typically takes 4-6 weeks to receive a refund by mail. It will be mailed to the mailing address provided in the request form.

The refund can only be used by the current owner of property unless there is a recent transfer of property. We look at the statement of adjustment to determine who gets the refund.