Get an occupant load permit

Steps to getting an occupant load permit

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  Step 1:  Review requirements and prepare for your application

  A. Calculate maximum occupant load and submission requirements

  Refer to Bulletin 2020-002-FI PDF file (197 KB)

  B. Complete submission requirements

  • Drawings of the space
  • Application form PDF file (102 KB)

  C. Review fees

  • $360 for an occupant load of 150 or less
  • $600 for an occupant load of 151 or more
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  Step 2: Submit your application and fees online

  1. Register for an online account (If you don't have an account.)
  2. Submit your application
  3. Pay fees

  Register and submit application

  Need assistance? Refer to the Occupant Load Online Application Instructions PDF file (1 MB).

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  Step 3: Application reviewed

  A fire prevention officer will review your documents and, if they are acceptable, they will:

  • Approve the plans
  • Issue you with an occupant load permit and occupant load certificate

  Note We aim to process your occupant load permit application within five business days from receipt of a complete application and payment of fees.

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  Step 4: Begin to operate or proceed with other approvals

  A. Get your permit

  If the permit is approved, you will be notified:

  • Through your online account
  • If you applied in person, by the fire prevention officer who will ask you to pick up your permit from the Fire Prevention Office

  B. Post your permit

  Post the occupant load certificate in a highly-visible spot in your space.

  C. Fire prevention officer visits your site

  The fire prevention officer will visit your site to confirm that your operation matches the plans approved with your permit.

  Note If the work is not completed according to the approved plans, you will have to apply for a new permit, and will be responsible for payment of reinspection fees.