Going to indoor swimming pools during COVID-19

COVID-19 update: drop-ins no longer available

May 11, 2021: Effective May 12, facility drop-ins will no longer be available. Advance online registration will be required for all swim sessions.

Register for a swim session

COVID-19 restart: indoor pools

Most indoor pools are open. Kensington Pool will not reopen during the pandemic.

Swimming lessons for preschoolers, children, and youths will start on the week of July 5. Registration starts on June 16 at 9am.

Find an indoor pool near you

Register for a swim session

No-show guidelines

May 7, 2021: Due to the limited number of available recreation sessions and to allow more community members to enjoy our facilities, no-show guidelines apply to all registered fitness, pool, and rink sessions.

Effective May 8, 2021, customers will be able to withdraw online at vanrec.ca from all Park Board fitness, pool, and rink sessions with a scheduled start date of May 11 and onward.

Learn more about the no-show guidelines

COVID-19 safety measures

To encourage physical distancing, we are:

  • Reducing the amount of people who can visit at one time
  • Creating timed swim sessions (45 minutes for lap swimming and 90 minutes for casual swimming)
  • Selling tickets online for swim sessions
  • Clearing and cleaning the pool after every 90 minute session
  • Closing saunas and steam rooms

Masks are mandatory in our facilities at all times with the exception of those under the age of 12. If you do not have a mask, one will be provided at the front desk.

Plan your visit

What you need to know before you arrive:

  • Facility drop-ins for pool sessions are not available. Swim sessions must be registered online in advance.
  • Arrive no earlier than 15 minutes before your start time and no later than your session start time.
  • Admission begins five minutes before the swim session start time. If you are late for your session, you will need to wait before you can enter.
  • Entry for Hillcrest Aquatic Centre and Vancouver Aquatic Centre will only be permitted up to five minutes after the session start time to ensure safety and physical distancing. 
  • Arrive in your clean swimwear as entry may or may not be permitted due to safety capacity in change rooms. Our ability to offer you entry varies by location.
  • Leave all valuables at home. Lockers are limited.
  • Merchandise and towel rentals are not available.
  • Kickboards, pull buoys, and other equipment are not available for rental, but patrons may bring their own.
  • Snorkels are not permitted unless equipped with a purge valve.

Visit the pool

When you arrive, here's what to expect:

  • Stay 2 metres apart from people who aren't in your household or social bubble.
  • Follow the signs to the new entrances. There's one for ticket holders and one for drop-ins.
  • Follow the entrance and exit signs for the washrooms.
  • Facilities are one-directional to maximize safety and customer efficiency.
  • After your swim, take a rinsing shower limited to 1-2 minutes
  • Exit the facility within 10 minutes at the end of your swim session.
  • Follow staff directions and ask for assistance if needed

Customers who don't follow the rules and safety guidelines of the pool may be asked to leave without a refund or prevented from registering for future sessions.

Lane etiquette

  • Each double-wide lane has a capacity of six swimmers
  • Do not change lanes if it will result in having more than six swimmers in a lane.
  • Maintain a minimum of five metres between swimmers in front of you
  • Do not stop to rest at the end of the lane. Climb out of the pool to rest on the deck.

Swimming lessons

  • Swimming lessons will be offered at all our eight indoor pools and Maple Grove outdoor pool starting on the week of July 5.
  • Registration for pre-school and Swim Kids lessons start on June 16, 9am. Infant, toddler, and adult lessons are not available at this time.
  • There is limited capacity in the number of lessons offered and the number of students per activity to allow for physical distancing.

Learn about registration, what to expect, and new safety guidelines for swimming lessons before registering.


If you are unable to attend a swim session for which you have registered, you must cancel in advance to receive a refund. Cancellation requests should be submitted by accessing your account at vanrec.ca by 11:59pm the day before your session. Requests by phone or in-person must be done by 3pm the day before your session or by Friday 3pm for weekend sessions.

Due to COVID-19 safety requirements, our pool capacity is so limited and we are often sold out. If you do not show up for your session or your access is denied due to late arrival, there will be no refund.

Find the phone number for your recreation facility

Register online for swim sessions

Facility drop-ins are not available for swim sessions

Registration opens three days in advance, and closes 30 minutes before the session starts. Effective February 16, 2021, you will be limited to booking one session per person per day. Any additional sessions you have booked in a day will be cancelled.

Flexipasses and 10-visit passes are accepted for online session registration. Flexipass holders can now contact a recreation facility to reactivate pass, request a credit on account, receive a refund, or keep pass suspended temporarily.

No-show guidelines apply to all registered pool sessions, including sessions registered with a pass. If unable to attend a session for which you have registered, you must cancel in advance by accessing your vanrec.ca account. Learn more about the no-show guidelines

Register now

Public swim Length swim 55+ swim 

​​​​​​​Bubble Swim Aquafit

Tip: In the registration system, filter swim sessions by location(s) to get sessions at your preferred pool.

Registration for a swim session allows for multiple participants. After selecting this activity, you can add a participant within the same age bracket by using the "purchase multiple admissions for this activity" field. Additional participants within another age bracket can be added by choosing "register another participant for this activity" key.

Bubble Swims are sessions for a group of up to 8 people, including adults and children, from the same household. Sessions are 45 minutes long and take place in the warm, and shallow teach pool. Only one adult per household is required to register for these swims.

Leisure Access Program (LAP)

  • The 100% discount is automatically applied to City of Vancouver residents who are currently enrolled in LAP.
  • Ensure that your account is set up correctly and that your pass is linked to your current account.
  • Email recreation@vancouver.ca if you have a problem with your account.
  • If you don't have a OneCard or you're not a current LAP member, you will need to pay the regular admission fee.
  • Bring your OneCard when you arrive at the pool.