How to minimize flooding

One way to prevent flooding is to keep storm drains clear of leaves and debris.

Be on the lookout for opportunities to do your part to prevent floods from happening.

If you know the history of your home, you will know when and under what circumstances your home could be more prone to flooding, and allow you to take the necessary precautions.

Report non-emergency flooding on City streets and sidewalks

Download VanConnect

Download VanConnect Report online


Flood prevention tips

Cooking grease can clog drains

Manage grease or non biodegradable objects

Do not put grease or objects (diapers, plastic bags, panty hose, paper towels, hygiene products, cat litter) down your drains or toilets.

Cracked pipes can lead to flooding

Replace pipe systems in old homes

  • If you have an older home, consider replacing your sewer system with newer pipe.
  • Regular cleaning of the service connection helps maintain flow.
Storm drains or catch basins full of leaves or debris can contribute to flooding

Keep storm drains or catch basins clear

  • Keep storm drains, also called catch basins, clear of leaves and debris.
  • In the fall, sweep up leaves for composting to prevent overland flooding from plugged drains.
  • Be proactive — keep an eye on drainage near your property, and report problems before the rains come.
A storm sump needs to have a working backwater valve in order to help prevent flooding

Make sure your storm sump backwater valve is working

  • Ensure the backwater valve of your storm sump is functioning properly.
  • Consider installing a pump if you are the lowest property situated along a street. For details on standards and installation, contact 3-1-1.

Get help with your water and sewer concerns

Fix leaks, floods, and sewage problems

Find out how to track down the source of water leaks, flooding, or drainage problems and when to call the City or an independent plumber.