Pick up or order collection schedules

Can't view or print your collection calendar online? Get one in person or by phone.

Pick up in person

You can get the following schedules immediately by picking them up in person:

  • House and duplex collection schedule
  • Multi-family recycling collection schedule
  • Multi-unit or business buildings
Pickup locations Map Hours
City Hall
1st Floor, 453 West 12th Ave
Vancouver, BC V5Y 1V4
Monday to Friday
8:30am to 5:00pm

Engineering Services Department
5th Floor, 507 West Broadway
Vancouver, BC V5Z 1E6

Monday to Friday
8:30am to 5:00pm

Recycling Depot - Transfer Station
377 West Kent Avenue North
Vancouver, BC V5X 4V1

View hours of operation

Order by phone

If you cannot pick up a collection schedule in person, order one by phone.

Call 3-1-1 to order your schedule

When you call 3-1-1, you will need to provide the following information:

  • Your name, mailing address, and postal code
  • The quantity of schedules needed

Wait times for orders by phone

There is a wait time when you order collection schedules by phone. Schedules are mailed out and may take up to 15 business days to arrive.

When you order in person, you do not wait. You can pick up your collection schedule immediately.

Sign up for reminders

A text message alert reminds you to put out your recycling and garbage.Get reminded of collection day by text message, email, Twitter, phone, or online calendar. 

Never miss collection day again!

Get your reminder