Pay early, pay less
Water notices are sent to property owners by mail. Pay within 14 days of receiving the notice, and get 50% off the full amount. Refer to your notice for dates and what you owe.
- Within 14 days
50% discount - Within 35 days
100% fine - After 35 days
100% fine + penalty - ! After 60 days
Sent to collection agency
Important note WARNING: After 60 days your ticket will be sent to a collection agency, which may affect your credit rating.
Pay online
Pay your water notice online with Visa, MasterCard, or American Express.
Note You can find your notice number (XX#####) at the top of your notice.
Questions about your water notice?
Refer to water restriction information
Tell us how we can make your payment experience better
We offer several ways to pay your utility bills, permits, and by-law fines. Let us know what payment methods you use and your experiences with them. Your feedback will help us enhance our payment processes.
Take our payment experience survey
By-law fine payment experience survey