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Pay your water ticket

Pay early, pay less

Water tickets are sent to property owners by mail. Pay within 14 days of receiving the ticket, and get 50% off the full amount. Refer to your ticket for dates and what you owe.

Parking tickets are less when you pay them early

Pay online

Pay your ticket online with Visa, MasterCard, or American Express.

Pay your ticket now

Pay now

Questions about your ticket?

Refer to water restriction information

Returned or NSF payments

Non-sufficient funds (NSF) fee: $35 per cheque returned by the bank or credit card chargeback

No discounts are available to tickets with previous payments that have been returned by your bank because of NSF cheques or credit card chargebacks. The full ticket amount is due, plus the NSF fee.

If you receive a notice for a paid ticket

If you have paid your water ticket but receive a notice or summons:

  • Your payment may have been applied to another ticket for the same offence
  • You may have paid the discounted amount after the 14-day deadline

Check to see if you have an outstanding balance

Water ticket problems

Ticket questions, errors, and disputes

Learn what to do if you have a question about your water ticket or think you received a ticket in error.