Pay early, pay less
Water tickets are sent to property owners by mail. Pay within 14 days of receiving the ticket, and get 50% off the full amount. Refer to your ticket for dates and what you owe.
Pay your ticket online with Visa, MasterCard, or American Express.
Pay your ticket now
Questions about your ticket?
Refer to water restriction information
Returned or NSF payments
Non-sufficient funds (NSF) fee: $35 per cheque returned by the bank or credit card chargeback
No discounts are available to tickets with previous payments that have been returned by your bank because of NSF cheques or credit card chargebacks. The full ticket amount is due, plus the NSF fee.
If you receive a notice for a paid ticket
If you have paid your water ticket but receive a notice or summons:
- Your payment may have been applied to another ticket for the same offence
- You may have paid the discounted amount after the 14-day deadline
Water ticket problems
Learn what to do if you have a question about your water ticket or think you received a ticket in error.