Ticket questions, errors, and disputes

Do you have a question about your water ticket, or think you received it in error from the City?

  1. Check the water restriction webpage to verify the allowable watering times and practices. Your ticket may be cancelled if:
    • You have a valid exemption permit.
    • The ticket was issued to the wrong address
    • A duplicate ticket was inadvertently issued for the same incident
  2. If you think your ticket was issued in error, complete an adjudication request form.

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Ticket adjudication

How it works