Water notice questions, errors, and disputes

Do you have a question about your water notice, or think you received it in error?

  1. Check water restrictions to verify the allowable watering times and practices. Your notice may be cancelled if:
    • You have a valid exemption permit
    • The notice was issued to the wrong address
    • A duplicate notice was inadvertently issued for the same incident
  2. If you think your notice was issued in error, complete an adjudication request form.

The property owner is responsible for the notice payment whether or not they were the ones who committed the offence. 

Pay online

Pay your water notice online with Visa, MasterCard, or American Express.

Pay water notice now

You can find your notice number (XX#####) at the top of your notice.

Water notice adjudication

How the adjudication process works