Before you apply for an adjudication hearing
- Check the water restrictions webpage to verify the allowable watering times and practices. Your notice may be cancelled if:
- You have a valid exemption permit
- The notice was issued to the wrong address
- A duplicate notice was inadvertently issued for the same incident
- If you think your notice was issued in error, complete an adjudication request form.
How the adjudication process works
The adjudication process can take up to 1 year to finalize.
Once you dispute your notice, you can only cancel your dispute by paying your notice before your hearing.
Keep in mind:
- An adjudicator cannot reduce the notice amount
- The issuing by-law officer does not need to attend the hearing
- A $25 adjudication fee is charged in addition to your notice if the notice is upheld
- You must submit a separate application for each notice you choose to dispute
- A paid notice cannot be disputed
Steps in the adjudication process
- Apply for a hearing
- Complete online application within 14 days from when your notice was issued.
- Talk to a screening officer
- A screening officer will contact you to discuss your application.
- If your notice is cancelled, the process ends here.
- A screening officer will contact you to discuss your application.
- Attend a hearing
- An adjudicator will make a decision based on the facts of your case.
- At this point, the notice will either be cancelled or upheld.
- An adjudicator will make a decision based on the facts of your case.
- Notice is upheld
- Pay the full non-discounted notice plus a $25 fee.
- If you pay, the process ends here.
- Pay the full non-discounted notice plus a $25 fee.
- Unpaid notice goes to a collection agency
- You will owe the notice value, plus 50%, plus a $25 fee.
Pay online
Pay your water notice online with Visa, MasterCard, or American Express.
Note You can find your notice number (XX#####) at the top of your notice.
