Flexipass

COVID-19 update: Flexipass now accepted at pools and fitness centres

Starting October 27, Flexipass holders will be able to choose from the following options:

Flexipasses and 10-visit passes are now accepted for facility drop-ins. Passes are accepted for online registration for October 31 sessions and onward.

How to buy and renew Flexipass

Purchase your Flexipass online, by phone, or in person at any Park Board Facility.

Buy a pass now

What is a Flexipass

A Flexipass gives you access to fitness centres, indoor and outdoor pools, and ice rinks throughout the city. You can purchase your monthly Flexipass for the duration of 1, 3, or 12 months.

Whether you enjoy working out at the fitness centre or splashing around with the kids, staying active and having fun is easy with a Flexipass!

Check facilities that are currently open

Flexipass fees (2020)

Prices do not include tax.

Type 1 month 3 month 12 month
Adult (19-64 years) $48.05 $129.74 $415.15
Youth (13-18 years) $33.64 $90.82 $290.61
Child (5-12 years) $24.03 $64.87 $207.58
Senior (65+ years) $33.64 $90.82 $290.61

Reactivation

Flexipasses will be reactivated with time remaining as of March 16, 2020. Reactivation will take up to 5 business days. You can check your recreation.vancouver.ca account for the status of your request.

Flexipass and 10-visit pass holders will be able to book pool and fitness centre sessions three days in advance, starting at noon on October 28, 2020. Ensure your Flexipass is active before registering online.

Pass holders can also use their pass for non-reserved drop-in spots.

Reactivate Flexipass

Credit on account

Due to new, reduced facility capacities, we cannot ensure that all Flexipass holders will be able to visit as often as they would like, or at their preferred time or day. Given these new limitations, some Flexipass holders may choose not to reactivate, and instead transfer the value of their pass to their account, which can take up to five business days, and use it to purchase 10-visit passes, drop-in sessions, or programs

Note People who choose this option will receive two bonus drop-in visits.

Request a credit

Refunds

Flexipass holders who do not wish to reactivate their pass or transfer the value of their pass to credit on their account can request a refund. Refunds will be prorated based on time elapsed on passes prior to March 16 when Park Board facilities closed, not including any promotional value. This process may take up to six weeks to complete.

Request a refund

Keep pass temporarily suspended

Flexipass holders who do not wish to choose any of the three options above may decide to continue the temporary suspension of their Flexipass. Patrons who choose this option do not need to take any action, the Flexipass will remain temporarily suspended. 

If you're unable to submit an online request, contact staff at pbrefunds@vancouver.ca or your local community centre, Monday to Friday, 9am to 4:30pm. Due to staff capacity limits, patrons are encouraged to use the online form or reach out by email before calling.

OneCard is here!

OneCard

Use a system-wide card that gives you access to Park Board pools, rinks, fitness centres, and more.