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Pay your taxes through your bank or credit union

Paying your taxes through your bank's online services is the fastest way to pay and get an instant confirmation receipt. 

You can also pay your taxes at the bank in person or by phone.

How much do you owe?

Set up an online account. You will need your access code. It can be found on your tax notice.

Log in to your account

Get your property tax account balance. No login or registration required.

Banks may require you to register before accepting tax payment

 Your bank may require you to register a payee before they will accept your payment in-branch, at an ATM, by phone, or online.

  • Property tax payee: "City of Vancouver Property Tax"
  • Empty Homes Tax payee: City of Vancouver Vacancy Tax"

Registration can usually be done online or by visiting your branch.

Pay online: Property tax

If you do online banking with a Canadian bank, you can pay your taxes online.

Before you pay your property tax online, you will need to:

You will need your 12-digit folio number to set up online payments for property tax.

If you are a new owner and you do not have your tax notice, contact 3-1-1 to find out your folio number.

Your folio number is on your property tax notice near the top of your statement.

Folio numbers are tied to a property, so if you buy or sell a Vancouver property, you need to update your folio number in your banking records to be sure you are paying property tax on the correct property.

 Always check that the folio number in your banking records matches the folio number on your tax notice before you make your payment.

To pay your property tax through online banking:

  1. Contact your bank to set up your account for online banking.
  2. Add the City of Vancouver as a payee (listed below by bank) and select the property tax option.
  3. Enter your folio number with the dashes. If your bank doesn't accept the dashes, just enter the numbers instead.
Financial institution City of Vancouver payee name
Bank of Montreal  VANCOUVER-PTAX
CIBC  VANCOUVER (CITY OF) TAX
Coast Capital Savings  Vancouver City Prop Tax
Community Savings Credit Union  City of Vancouver – Property Tax
HSBC  VANCOUVER PROPERTY TAX,CITY OF
RBC Royal Bank  VANCOUVER PROPERTY TAXES
Scotiabank  VANCOUVER PROPERTY TAX
TD Canada Trust  VANCOUVER (CITY OF) TAXES
Westminster Savings Credit Union  Vancouver, City Of - Property Taxes
Vancity Savings Credit Union  VANCOUVER PROPERTY TAXES

Pay online: Empty Homes Tax

If you do online banking with a Canadian bank, you can pay your taxes online.

Before you pay your Empty Homes Tax online, you will need to:

You will need your 8-digit Vacancy Tax account number to set up online payments for the Empty HomesTax.

If you are a new owner and you do not have your tax notice, contact 3-1-1 to find out your Vacancy Tax account number.

Your Vacancy Tax account number is:

  • On your Vacancy Tax notice near the top of your statement
  • Tied to a property, so if you buy or sell a Vancouver property, you need to update your Vacancy Tax account number in your banking records to be sure you are paying Vacancy Tax on the correct property

 Always check that the Vacancy Tax account number in your banking records matches the Vacancy Tax account number on your Vacancy Tax notice before you make your payment.

 Be sure to use your Vacancy Tax account number, not your folio number to pay your Vacancy Tax, or penalties may apply.

To pay your Empty Homes Tax (Vacancy Tax) through online banking:

  1. Contact your bank to set up your account for online banking.
  2. Add the City of Vancouver as a payee and select the Vacancy Tax option.
  3. Enter your Vacancy Tax account number. 

Visit the bank: Property tax and Empty Homes Tax

You can pay your property taxes and Empty Homes Tax in person or by ATM (Automated Teller Machine).

Please contact your bank prior to arriving at your bank or using an ATM:

  • You will often need to bring your original tax notice (Property tax notice for property tax; Vacancy Tax notice for Empty Homes Tax) and stub when visiting your bank in person.
  • You will need to set up an ATM service through your bank first before you try to pay through an ATM. 

 Keep your ATM receipt as proof of your property tax and Empty Homes Tax payment date.Sometimes there is a delay when processing payments through ATM machines. (Contact your bank to check whether or not there is a delay when using their machines.)

Empty Homes Tax due dates

Empty Homes Tax payment for 2017: 
April 16, 2018

Notice of Complaint for 2017:
April 16, 2018

Unpaid tax added to property tax bill: December 31, 2018

Declaration for 2018: February 4, 2019

2018 property tax due dates

Advance taxes:  February 2, 2018

Main taxes: July 4, 2018

Home owner grant: July 4, 2018

Sign-up for eBilling 

Remember to claim your home owner grant online

You must claim your home owner grant each year, even if you are paying through your mortgage or deferring your payment. 

Financial institutions no longer accept home owner grants.

Starting 2018, there is no option to mail home owner grants. Don’t have computer access? With your permission, anyone can apply on your behalf. 

Claim your grant online