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Home > Home, property, and development > Taxes > Paying your taxes > Drop off, mail, or in person at City Hall

Drop off, mail, or hand in your payment in person at City Hall

How much do you owe?

Set up an online account. You will need your access code. It can be found on your tax notice.

Get your property tax account balance. No login or registration required.

You can pay your property tax and Empty Homes Tax (Vacancy Tax) at Vancouver City Hall by either:

Dropping off your payment
(Our mail slot is available 24 hours a day, seven days a week.)
Mail
(Postmarks are not accepted as proof of on-time payment.)
Visiting us in person
(Line-ups may be long near the the tax due date.)

Property tax and Empty Homes Tax

Payment options

What we accept:

Paying your taxes in person	Dropping off or mailing your payment
Cash Cheque Money order Bank draft Debit card payments Credit cards and credit card cheques are not accepted.	Cheque Money order For security reasons, cash is not accepted for drop off or in the mail.

Paying your taxes in person

Dropping off or mailing your payment

Cash
Cheque
Money order
Bank draft
Debit card payments

Credit cards and credit card cheques are not accepted.

Cheque
Money order

For security reasons, cash is not accepted for drop off or in the mail.

What to write on your cheque or money order

Make your cheque or money order payable to the City of Vancouver when paying your taxes and include your:

Property tax: Folio number when paying your property tax
(Your folio number can be found at the top of your property tax notice.)
Empty Homes Tax: Vacancy Tax account number when paying your Empty Homes Tax
(Your Vacancy Tax account number can be found at the top of your Vacancy Tax notice.)

Including your folio number on your cheque (when paying your property tax) and your Vacancy Tax account number (when paying your Empty Homes Tax) helps us know which property your payment applies to.

Drop-off location

What to write on your cheque or money order

Make your cheque or money order payable to the City of Vancouver when paying your taxes and include your:

Property tax: Folio number when paying your property tax
(Your folio number can be found at the top of your property tax notice.)
Empty Homes Tax: Vacancy Tax account number when paying your Empty Homes Tax.
(Your Vacancy Tax account number can be found at the top of your Vacancy Tax notice.)

Where you can drop off your payment

You can drop-off your payment either:

In the mail slot at the south entrance doors of City Hall (the doors are located at the West 12 Avenue entrance). Our mail slot is available 24 hours a day, seven days a week.
The drop box on the first floor of City Hall (only available during business hours).

Vancouver City Hall is located at:

453 West 12th Avenue
Vancouver, BC

Mail and courier information

If you are sending your tax payment from outside of Canada, we recommend that you courier your payments to Revenue Services at City Hall, to ensure that your payment is received on time.

What to write on your cheque or money order

Make your cheque or money order payable to the City of Vancouver when paying your taxes and include your:

Property tax: Folio number when paying your property tax
(Your folio number can be found at the top of your property tax notice.)
Empty Homes Tax: Vacancy Tax account number when paying your Empty Homes Tax
(Your Vacancy Tax account number can be found at the top of your Vacancy Tax notice.)

Where to send your payment

Courier address	Mailing address
City of Vancouver Revenue Services 453 West 12th Avenue Vancouver, BC V5Y 1V4	City of Vancouver Revenue Services PO Box 7747 Vancouver, BC V6B 8R1

If tax payments are sent by mail but do not arrive at City Hall by the due date, a 5% penalty is applied to the unpaid balance after the due date. Canada Post postmarks are not proof of on-time payment.