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Drop off, mail, or hand in your payment in person at City Hall

How much do you owe?

Set up an online account. You will need your access code. It can be found on your tax notice.

Log in to your account

Get your property tax account balance. No login or registration required.

You can pay your property tax and Empty Homes Tax (Vacancy Tax) at Vancouver City Hall by either:

  • Dropping off your payment
    (Our mail slot is available 24 hours a day, seven days a week.) 
  • Mail
    (Postmarks are not accepted as proof of on-time payment.)
  • Visiting us in person
    (Line-ups may be long near the the tax due date.)

Property tax and Empty Homes Tax

What we accept:

 Paying your taxes in person Dropping off or mailing your payment
  • Cash
  • Cheque
  • Money order
  • Bank draft
  • Debit card payments

 Credit cards and credit card cheques are not accepted.

  • Cheque
  • Money order

 For security reasons, cash is not accepted for drop off or in the mail.

What to write on your cheque or money order

Make your cheque or money order payable to the City of Vancouver when paying your taxes and include your:

  • Property tax: Folio number when paying your property tax
    (Your folio number can be found at the top of your property tax notice.)
  • Empty Homes Tax: Vacancy Tax account number when paying your Empty Homes Tax 
    (Your Vacancy Tax account number can be found at the top of your Vacancy Tax notice.)

 Including your folio number on your cheque (when paying your property tax) and your Vacancy Tax account number (when paying your Empty Homes Tax) helps us know which property your payment applies to.

What to write on your cheque or money order

Make your cheque or money order payable to the City of Vancouver when paying your taxes and include your:

  • Property tax: Folio number when paying your property tax
    (Your folio number can be found at the top of your property tax notice.)
  • Empty Homes Tax: Vacancy Tax account number when paying your Empty Homes Tax. 
    (Your Vacancy Tax account number can be found at the top of your Vacancy Tax notice.)

Where you can drop off your payment

You can drop-off your payment either:

  • In the mail slot at the south entrance doors of City Hall (the doors are located at the West 12 Avenue entrance). Our mail slot is available 24 hours a day, seven days a week.
  • The drop box on the first floor of City Hall (only available during business hours).

Vancouver City Hall is located at:

453 West 12th Avenue
Vancouver, BC

 

If you are sending your tax payment from outside of Canada, we recommend that you courier your payments to Revenue Services at City Hall, to ensure that your payment is received on time.

What to write on your cheque or money order

Make your cheque or money order payable to the City of Vancouver when paying your taxes and include your:

  • Property tax: Folio number when paying your property tax
    (Your folio number can be found at the top of your property tax notice.)
  • Empty Homes Tax: Vacancy Tax account number when paying your Empty Homes Tax 
    (Your Vacancy Tax account number can be found at the top of your Vacancy Tax notice.)

Where to send your payment

Courier address Mailing address
City of Vancouver
Revenue Services
453 West 12th Avenue
Vancouver, BC V5Y 1V4
City of Vancouver
Revenue Services
PO Box 7747
Vancouver, BC V6B 8R1 

 If tax payments are sent by mail but do not arrive at City Hall by the due date, a 5% penalty is applied to the unpaid balance after the due date. Canada Post postmarks are not proof of on-time payment.

Pay your taxes in person at:

Revenue Services
Ground floor, City Hall
453 W 12th Ave

Business hours are 8:30am to 5:00pm, Monday to Friday, excluding statutory holidays.

 

2018 property tax due dates

Advance taxes:  February 2, 2018

Main taxes: July 4, 2018

Home owner grant: July 4, 2018

Sign-up for eBilling 

Empty Homes Tax due dates

Empty Homes Tax payment for 2017: 
April 16, 2018

Notice of Complaint for 2017:
April 16, 2018

Unpaid tax added to property tax bill: December 31, 2018

Declaration for 2018: February 4, 2019

Remember to claim your home owner grant online

You must claim your home owner grant each year, even if you are paying through your mortgage or deferring your payment. 

Financial institutions no longer accept home owner grants.

Starting 2018, there is no option to mail home owner grants. Don’t have computer access? With your permission, anyone can apply on your behalf. 

Claim your grant online