Report storm related issues via VanConnect

Report non-emergency storm related issues

You can report flooding, fallen trees, broken traffic and street lights, sign issues, and more. 

For urgent matters call 3-1-1. If this is an emergency do not use this form. Please report power outages to BC Hydro.

Tell us about issues on the go

Get important updates, tell us avout issues, and access services 24/7. 

Get the VanConnect app 

VanConnect app not loading for some iOS and Android users

How to solve the issue

Android users

  1. Go into device settings for the app and clear the app's storage or data
  2. Re-launch the app and log back in

iOS users

  1. Log out of the app and log back in
  2. If this feature is not accessible, uninstall and reinstall the app

Download the VanConnect app for your smartphone