Ride-hailing is a new-to-BC service that connects drivers with passengers seeking vehicle transportation through an online platform.
Our goal is for limos, ride-hailing vehicles, and taxis on the street to complement transit and active travel, advance shared mobility, and contribute to an efficient and safe transportation system.
Drivers, passengers, and companies can help ensure that all ride-hailing activity follows both our street and traffic by-laws and the Province’s rules External website, opens in new tab.
Can’t find a location for pick-up or drop-off?
Depending on the street use needs for the neighbourhood, we may be able to install a new passenger zone. Submit a request using Van311
Curbside and congestion management permit
Our curbside and congestion management permit (CCMP) helps to manage streets and traffic congestion during peak transportation times.
Companies may choose to incorporate this fee in to the total ride charge. Individual drivers do not need to apply for a permit – the company you drive for will handle it.Guide for ride-hailing drivers
Review our parking reference guide for ride-hailing drivers PDF file (318 KB).
This applies to Uber, Lyft, and other ride-hailing companies.
Licensing requirements
To operate in Vancouver, companies must have both a Provincial TNS licence from the Passenger Transportation Board and a municipal business licence, which includes a per vehicle fee.