The fastest way to report issues with street furniture is using our online tool.
Submit a request for repair or maintenance to a newspaper box through VanConnect now, or download the app for your mobile device.
VanConnect app not loading for some iOS and Android users
How to solve the issue
Android users
- Go into device settings for the app and clear the app's storage or data
- Re-launch the app and log back in
iOS users
- Log out of the app and log back in
- If this feature is not accessible, uninstall and reinstall the app