Car being towed by a tow truck

Impounded vehicles and towing fees

Vehicles can be impounded from city streets and parks as well as private property for a variety of reasons:

  • Towed from public property:
    • You have broken a parking by-law
    • Your vehicle has been abandoned, and is a safety hazard, or inconvenience to other motorists or pedestrians
  • Towed from private property:
    • Occupying a private property without consent
    • Failing to obey parking rules

Where to find your car if it has been towed

If your car has been towed from a city street or park, you may find your car at the:

City Impound Yard
425 Industrial Ave.
Phone: 604-685-7246

Open 24 hours, every day

Search for your car

If your vehicle has been towed from a commercial parking lot or garage, check the tow-away sign on site for the name and location of the company that has impounded your vehicle.

If your car was abandoned, contact our Abandoned Vehicle Yard at 1150 E Kent Ave South. Phone 604-321-6527. Open Monday to Friday, 8am to 4pm (excluding holidays).

If your car is not at any impound lot, it may have been courtesy towed to the first available location due to City or other construction work. Check around the corner or nearby area, or ask the crew on site, if present, if they requested vehicles be moved for City or other construction work.

If your car is not at any impound lot and has not been courtesy towed, contact the Vancouver Police Department (VPD) and report it as stolen.

Towing fees

In November 2024, City Council updated towing rates for vehicles on public and private property to align with ICBC rates and fuel surcharges  to maintain a balance between consumer protection and economic viability for the tow truck industry. These rate changes go into effect on January 1, 2025.

ICBC sets tow rates for accident tows.

If your vehicle is in the process of being towed, you can request the tow-truck driver to release your vehicle, but you will still be required to pay a release/unhooking fee. All tow-truck drivers are required to carry a list of fees to show the vehicle owner upon request.  Fees do not include taxes and are collected by the towing company.