Scam alert: Parking ticket payment text messages
July 15, 2025: We have been notified of a scam targeting people through text messages requesting they pay an overdue parking ticket.
- These text messages are not from us.
 - Do not click the link or provide payment details.
 - Report these messages to your cellphone provider and then delete them.
 - We do not notify the public of fines through texting, media, or social media.
 
City-approved notification methods for parking tickets:
- Ticket served to vehicle
 - Ticket mailed to registered owner of vehicle
 
Do you have a question about your parking ticket? Think you received it in error from the City?
- View photos taken by the bylaw officer who issued your ticket.
 - Call our Ticket Inquiry line at 604-257-8732 Monday – Friday, 8:30am to 4:30pm (except holidays).
Your ticket may be cancelled if:- Your car was stolen
 - The ticket was issued to the wrong licence plate
 - You were parked in an area where you have a valid parking permit
 - A duplicate ticket was inadvertently issued for the same incident
 
 - If we cannot resolve your issue, we can help you through the process of completing an adjudication request form.
 
View photos
Pay your ticket now
Ticket adjudication
Did you get a notice by mail?
Parking tickets by mail
You may get a notice in the mail about a parking ticket that you did not receive on your vehicle. You must pay the parking ticket.
