Paying your parking ticket

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  If your ticket is unavailable online

  If your ticket number does not display in the online payment system, check to make sure it is a City of Vancouver parking ticket. If it is, it may not have been entered into our system yet.

  You can provide us the ticket information and we will manually add your ticket to the system. You can:

  • Bring the ticket to City Hall. Staff will enter the ticket into the system and you can pay it while you are at City Hall.
  • Fax a copy to Bylaw Fines at 604-873-7051. Once the ticket is entered, you can pay it through the online system. Do not send your credit card information by fax.
  • Scan and email a copy of the ticket to bylaw.fines@vancouver.ca. Once the ticket is entered, you can pay it through the online system. Do not send your credit card information by email.

  Or you can wait, and try to pay your ticket online tomorrow.

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  If the online payment system is unavailable

  If the online payment system isn't working:

  • Try clearing your web browser's cookies, OR
  • Use a different browser

  If that doesn't work, phone 3-1-1 (604-873-7000) for help if you need to meet the payment deadline and have tried to pay online but the system was down.

Other ways to pay your ticket

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  Pay by phone

  When paying by phone, you will need the:

  • Ticket or by-law notice number, OR
  • Licence plate number

  Phone	Opening hours	Payment method
  3-1-1 (within Vancouver) 604-873-7000 (outside city limits) 7-1-1 (TYY)	7am to 7pm, Monday to Friday 8am to 5pm, weekends and holidays	Credit card (Visa, MasterCard, and Amex)

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  Pay in person

  Where to pay your parking ticket in person

  Revenue Services
  Ground floor, Development and Building Services Centre
  515 West 10th Avenue

  Opening hours: 8:30am to 5pm Monday to Friday excluding holidays

  How to pay

  Pay by cash, debit, credit, cheque, or money order.

  Note Credit card cheques are not accepted.

  Where to drop off a parking ticket payment

  City Hall
  453 West 12th Avenue
  (Doors are located at the West 12th Avenue entrance, mail slot at the south entrance doors.)

  Available 24 hours a day, 7 days a week.

  How to pay

  Pay by cheque or money order payable to the City of Vancouver.

  Note Write the parking ticket number or by-law notice on the cheque or money order.

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  Pay by mail

  Where to mail in your parking ticket

  City of Vancouver
  Revenue Services
  PO Box 7747 Station Terminal
  Vancouver BC V6B 8R1

  How to pay

  Pay by cheque or money order payable to the City of Vancouver.

  Note Write the parking ticket number or by-law notice on the cheque or money order. Credit card cheques are not accepted.

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  Returned or NSF payments

  Non-sufficient funds (NSF) fee: $35 for each cheque returned by the bank or credit card chargeback.

  No discounts are available to tickets with previous payments that have been returned by your bank because of NSF cheques or credit card chargebacks. The full ticket amount is due, plus the NSF fee.

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  If you receive a notice for a paid ticket

  If you have paid your parking ticket but receive a notice or summons:

  • Your payment may have been applied to another ticket for the same vehicle
  • You may have paid the discounted amount after the 14-day deadline

  Check to see if you have an outstanding balance