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Streets and transportation
Pay early, pay less
Pay within 14 days, and get 40% off the full amount. Refer to your ticket for dates and what you owe.
Pay online
Pay your ticket online with Visa, MasterCard, or American Express.
Pay your ticket now
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Specific ticket concerns?
Call 604-257-8732, Monday – Friday, 8:30am to 4:30pm.
If your ticket is unavailable online
If your ticket number does not display in the online payment system, check to make sure it is a City of Vancouver parking ticket. If it is, it may not have been entered into our system yet.
You can provide us the ticket information and we will manually add your ticket to the system. You can:
- Bring the ticket to City Hall. Staff will enter the ticket into the system and you can pay it while you are at City Hall.
- Fax a copy to Bylaw Fines at 604-873-7051. Once the ticket is entered, you can pay it through the online system. Do not send your credit card information by fax.
- Scan and email a copy of the ticket to bylaw.fines@vancouver.ca. Once the ticket is entered, you can pay it through the online system. Do not send your credit card information by email.
Or you can wait, and try to pay your ticket online tomorrow.
If the online payment system is unavailable
If you try to pay online but the system is down for maintenance, and you need to meet a payment deadline, call 3-1-1 for help.
Pay for metered parking with the free PayByPhone smartphone app
When you use the PayByPhone app, you:
- Park until the next day
- Get reminders before your time on the meter expires
- Can extend your time on the go, without running back to the meter
Pay by phone
| Contact | When | Payment method |
|---|---|---|
|
7:00am to 10:00pm daily | Credit card (Visa, MasterCard, and Amex) |
When paying by phone, you need one of the following:
- Ticket or bylaw notice number
- License plate number
Pay in person
You can pay parking tickets at City Hall any time.
City Hall
Ground floor, Revenue Services
453 West 12th Avenue
During opening hours – 8:30am to 5:00pm Monday to Friday excluding holidays – you can pay by cash, debit, credit, cheque, or money order. Credit card cheques are not accepted
When the building is closed, drop a cheque or money order through the mail slot at the 12th Avenue doors.
Make your cheque or money order payable to the City of Vancouver and write the number of the parking ticket or bylaw notice on it.
Pay by mail
City of Vancouver
Revenue Services
PO Box 7747 Station Terminal
Vancouver BC V6B 8R1
Make your cheque or money order payable to the City of Vancouver and write the number of the parking ticket or bylaw notice on it. Credit card cheques are not accepted
Returned or NSF payments
Non-sufficient funds (NSF) fee: $35.00 per cheque returned by the bank or credit card chargeback
No discounts are available to tickets with previous payments that have been returned by your bank because of NSF cheques or credit card chargebacks. The full ticket amount is due, plus the NSF fee.
If you receive a notice for a paid ticket
If you have paid your parking ticket but receive a notice or summons:
- Your payment may have been applied to another ticket for the same vehicle
- You may have paid the discounted amount after the 14-day deadline
Call 3-1-1 for help.
