Paying your parking ticket

If your ticket number does not display in the online payment system, check to make sure it is a City of Vancouver parking ticket. If it is, it may not have been entered into our system yet.

You can provide us the ticket information and we will manually add your ticket to the system. You can:

• Bring the ticket to City Hall. Staff will enter the ticket into the system and you can pay it while you are at City Hall.
• Fax a copy to Bylaw Fines at 604-873-7051. Once the ticket is entered, you can pay it through the online system. Do not send your credit card information by fax.
• Scan and email a copy of the ticket to bylaw.fines@vancouver.ca. Once the ticket is entered, you can pay it through the online system. Do not send your credit card information by email.

Or you can wait, and try to pay your ticket online tomorrow.

If you try to pay online but the system is down for maintenance, and you need to meet a payment deadline, call 3-1-1 for help.

When paying by phone, you need one of the following:

• Ticket or bylaw notice number
• License plate number

You can pay parking tickets at City Hall any time.

City Hall
Ground floor, Revenue Services
453 West 12th Avenue

During opening hours – 8:30am to 5:00pm Monday to Friday excluding holidays – you can pay by cash, debit, credit, cheque, or money order. Credit card cheques are not accepted

When the building is closed, drop a cheque or money order through the mail slot at the 12th Avenue doors.

Make your cheque or money order payable to the City of Vancouver and write the number of the parking ticket or bylaw notice on it.

City of Vancouver
Revenue Services
PO Box 7747 Station Terminal
Vancouver BC V6B 8R1

Make your cheque or money order payable to the City of Vancouver and write the number of the parking ticket or bylaw notice on it. Credit card cheques are not accepted