Cars parked on street

Residential parking permits

New changes to residential parking only (RPO) regulations underway

If you live on a block with residential parking only (RPO) regulations, we'll be asking you if you prefer:

  • An upgrade to resident permit parking (RPP) - a regularly patrolled fee-based permit system, OR
  • Removal of existing resident parking only (RPO) - leaving the block unregulated

If a block changes to resident permit parking (RPP), a combination of permit parking and time limit (except with permit) regulations will be installed. Permit holders can park anywhere on the block at all times. 

Learn more about this change to parking regulations

Know the rules

Remember to affix your decal to your vehicle's windshield upon receipt. 

Phone 3-1-1 if your permit does arrive in the mail within 10 business days.

Your permit is valid if:

  • You park within the zone that your residential address is in (for example: if you have a West End decal, you can't park in the Mount Pleasant zone)
  • Your vehicle’s licence plate number is currently in the permit system
  • Your permit is affixed to your windshield

Your permit is invalid if:

  • You move, change your vehicle, or licence plate
  • Your licence plate doesn't match your permit
  • Your permit is not affixed to your windshield

A residential parking permit will allow you to park in your designated permit zone. It doesn't guarantee that you'll have parking in front of your property. 

We typically install a combination of ‘No Parking Except with Permit’ and ‘Time limited Except with Permit ‘ signs to:

  • Manage areas where street parking is in high demand
  • Provide parking options for residents, visitors, and service providers
  • Allow Parking Enforcement to recognize non-permitted vehicles on sight and with licence plate recognition (LPR) technology
     

Buy a residential parking permit

Buy your annual, short-term, or visitor residential parking permit online, over the phone, or in person.

Replace or refund your parking decal

Find out how to replace your parking decal if your vehicle is damaged, stolen, or changed, or your decal is misplaced.

Requesting a new or changing an existing permit zone

View the steps to requesting a new or changing an existing residential permit zone in your neighbourhood.

Changing citywide resident parking only to residential permit parking

Changes to resident parking only (RPO) regulations are underway.

Climate emergency parking program

This proposed program will help free up curbside space and encourage people buying new vehicles to choose more efficient ones.

West End Parking Strategy

Learn about our strategy to make it easier to find parking in the West End.