City Hall and West End parking desk closure
City Hall and the West End parking desk will be closed from December 25 to January 1, 2026.
To purchase a temporary permit, a visitor permit, or make changes to your existing permit, bring in the required documentation before December 24, 2025.
Parking enforcement will continue to provide service during the winter break. To avoid receiving a parking ticket keep the following in mind:
- Parking Permits are non-transferable.
- Vehicle and license plate information must be kept up to date and match the information printed on the permit.
- A vehicle cannot be parked in a permit zone without a valid permit.
New changes to residential parking only (RPO) regulations underway
If you live on a block with residential parking only (RPO) regulations, we'll be asking you if you prefer:
- An upgrade to resident permit parking (RPP) - a regularly patrolled fee-based permit system, OR
- Removal of existing resident parking only (RPO) - leaving the block unregulated
If a block changes to resident permit parking (RPP), a combination of permit parking and time limit (except with permit) regulations will be installed. Permit holders can park anywhere on the block at all times.
Know the rules
Note Remember to affix your decal to your vehicle's windshield upon receipt.
Note If your permit doesn't arrive in the mail within 10 business days, let us know online.
Your permit is valid if:
- You park within the zone that your residential address is in (for example: if you have a West End decal, you can't park in the Mount Pleasant zone)
- Your vehicle’s licence plate number is currently in the permit system
- Your permit is affixed to your windshield
Your permit is invalid if:
- You move, change your vehicle, or licence plate
- Your licence plate doesn't match your permit
- Your permit is not affixed to your windshield
A residential parking permit will allow you to park in your designated permit zone. It doesn't guarantee that you'll have parking in front of your property.
We typically install a combination of ‘No Parking Except with Permit’ and ‘Time limited Except with Permit ‘ signs to:
- Manage areas where street parking is in high demand
- Provide parking options for residents, visitors, and service providers
- Allow Parking Enforcement to recognize non-permitted vehicles on sight and with licence plate recognition (LPR) technology
