Buy an annual or a short-term residential parking permit

COVID-19 update: online options available

There's a lot you can still do online or by phone. In-person payments are discouraged. If you choose to pay in person (for cash and debit card payments) at City Hall, please come prepared to wait outside due to physical distancing requirements. The permit parking desk at the West End Community Centre is currently closed.

If you are the registered owner or lessee, plus the declared principal operator of the vehicle and your residential address in the permit zone is indicated on page 1 and 2 of your ICBC vehicle insurance document, you can purchase your annual permit online, or call 3-1-1 for assistance. You must also have an email address and be able to pay by a credit card.

New procedure available until facilities are reopened

Annual permit holders

If you do not fit the requirements to apply online (company vehicle, principal operator, homecare, dual resident), you can email us at onlineparkingpermit@vancouver.ca and include:

We will process your permit application and then call you for a credit card payment. Your permit will be mailed the following business day. 

Visitor and other short-term permits

You can email us at onlineparkingpermit@vancouver.ca and include:

We will process your permit application and then call you for a credit card payment. The permit dash card will be mailed the following business day.

  Due to the high volume of requests and a shift to permits being issued remotely, it can take 5-10 business days for us to review and reply.

Oakridge and Marine Drive permits

Buy your permit for the year before Oct 31, 2020. Buy your permit for the coming year starting October 1, 2020.

If you do not meet the requirements to apply for a permit online, phone 3-1-1.

   

Buy a permit online or by phone

You can buy your permit online or by phone if you meet all 3 requirements. You are the:

  1. Resident of the permit zone
  2. Registered owner or lessee of the vehicle
  3. Declared principal operator of the vehicle and have valid ICBC insurance that shows your current address on both pages 1 and 2 of your insurance documents

Buy a permit online

West End resident?

Learn about market and non-market rates before your apply

To buy a permit by phone, call 3-1-1 (open 7am to 10pm daily).

 

Buy a permit in person

You need to buy your permit in person if you are:

  • The declared principal operator of the vehicle and have ICBC insurance that shows a different mailing address on page 1 from your address in the permit zone on page 2
  • The driver of someone else's vehicle, driver of a company car, dual resident, homecare provider, student from outside of BC, or a new resident from out of province
  • Purchasing a short term or visitor permit 
  • Applying for the West End Zone Permit at the non-market rate and aren't enrolled in the Leisure Access Program

Before you buy a permit

Parking permit not received

Let us know if your parking permit was not recieved in the mail within 10 business days.