Buy an annual or a short-term residential parking permit

What you need to know

First time buying a permit? Before you buy, get familiar with the permit zone map, rules, eligibility, required documents, fees, zones, and more.

Renew your permit starting on the first day of the month your permit expires – just buy a new permit for the year ahead.

The West End Parking Counter has closed as of March 25, 2026. Purchase your residential parking permit online or in-person at Revenue Services, located on the Ground floor of City Hall.

   

Buy a permit online or by phone

You can buy your permit online or by phone if you meet these requirements:

  1. Resident of the permit zone
  2. Registered owner or lessee of the vehicle
  3. Declared principal operator of the vehicle and have valid ICBC insurance that shows your current address on both pages 1 and 2 of your insurance documents
  4. Have a valid email address and credit card

Buy a permit online

When you buy a parking permit, you must wait 3 hours before you can park in the permit zone.

West End resident? Learn about market and non-market rates before you apply

Buying a permit by phone? Phone 3-1-1:

  • 7am to 7pm, Monday to Friday
  • 8am to 5pm, Weekends/holidays

 

Buy a permit in person

You need to buy your permit in person if you are:

  • The declared principal operator of the vehicle and have ICBC insurance that shows a different mailing address on page 1 from your address in the permit zone on page 2
  • The driver of someone else's vehicle, driver of a company car, dual resident, homecare provider, student from outside of BC, or a new resident from out of province
  • Purchasing a short term or visitor permit 
  • Applying for a non-market rate permit and not enrolled in the Leisure Access Program
  • Paying with cash or debit

Where to buy a permit in person

Residential parking permit zone locations map

Find residential parking permit zone locations. Some areas of the city do not have a residential parking permit zone.

Residential permit parking zone  Resident parking zone legend icon Resident-only parking zone

View permit zone map

This map is provided as a guide only and is subject to change.

Before you buy a permit

Replace or refund your parking decal

Find out how to replace your parking decal if your vehicle is damaged, stolen, or changed, or your decal is misplaced.

Parking permit not received

Let us know if your parking permit was not received in the mail within 10 business days.