Aerial view of the West End

West End parking permit rates

Revenue Services is temporarily located on the ground floor of the Development and Building Services Centre at 515 West 10th Avenue while renovations are in process at the City Hall location.

All West End permits are available at the market rate. If you're a proven long term resident or you live in a household with limited income, you may be eligible to apply at the non-market rate.

If for any reason you let your non-market legacy rate permit lapse for more than 90 days, the market rate will apply. There are no exceptions.

Permit type Cost
Market rate $449.34
($427.94 + $21.40 GST)
Temporary non-refundable market rate (short term, 90 days) $112.02 ($106.69 + $5.33 GST)
Non-market legacy rate (current permit holder) $132.03
($125.74 + $6.29 GST)
Non-market exempt rate (low income household) $132.03
($125.74 + $6.29 GST)
Temporary West End and Robson North visitor permit

$25 per week
($23.81 + $1.19 GST)

 The temporary market rate permit can only be purchased in person, is renewable, and must be displayed on your dashboard to avoid ticketing.

Extended hours at West End Community Centre permit parking desk

Expect a longer wait time when applying in person. make sure that you have all the required documents and valid ICBC Insurance, or you will be turned away for incorrect or out-of-date documents.

Date Time
Tuesday, May 21 9am to 7:30pm
Wednesday, May 22 9am to 7:30pm
Thursday, May 23 9am to 7:30pm
Friday, May 24 9am to 5pm
Saturday, May 25 9am to 2pm
Monday, May 27 9am to 7:30pm
Tuesday, May 28 9am to 7:30pm
Wednesday, May 29 9am to 7:30pm
Thursday, May 30 9am to 7:30pm
Friday, May 31 9am to 5pm

During the days with extended hours, the permit office will remain open from 1pm to 2pm.

Regular hours

West End Community Centre Permit Parking Counter
870 Denman Street
Monday to Friday (9am to 1pm or 2pm to 5pm)

Non-market legacy permit rate for current permit holders

You are eligible for the non-market legacy permit rate if you meet all the following criteria:

  • Purchased a West End parking permit before September 1, 2017
  • Continue to live in the West End permit zone
  • Did not let your permit expire for more than 90 days
  • Did not return your permit more than 90 days ago

 If you get an additional vehicle, a permit will cost the market rate.

If you are eligible, you must apply within 90 days of May 31 of any given year to receive the non-market legacy rate.

 If for any reason you let your non-market legacy rate permit lapse for more than 90 days, the market rate will apply. There are no exceptions.

Parking permit numberApply for the non-market legacy rate

To apply for the non-market legacy rate, have your current 7-digit permit number and credit card ready. The application is a timed session. You can find the 7-digit permit number below your licence plate, or on the permit receipt.

If you are having trouble applying online, check:

  • Previous permit number (entered correctly, not expired more than 90 days)
  • Address (have you moved?)
  • Registration number (do you have a new car?)
  • Licence plate (did you change your plates?)

If  two or more of these application items have changed, you will have to apply in person with the updated ICBC documents.

Permits are non-transferable and any changes to address, vehicle or license plate must be kept up to date throughout the year.

Buy your permit

Non-market exempt permit rate for residents in low-income households

In response to affordability concerns, residents in low-income households can apply for a permit at the non-market exempt rate. Apply online or in person with the required documents.

If we have questions about your application, we will contact you.

Apply online using your OneCard

If you are enrolled in our Leisure Access Program, you can apply for a permit at the non-market exempt rate online or in person using your Vancouver Park Board OneCard number.

Buy your permit

Low-income criteria

Non-market legacy rate for long-term residents who have never applied at the non-market rate

In March 2019, Council approved changes to the bylaw which allows long-term residents of the West End who never applied for a legacy permit before September 1, 2017, to apply for a non-market legacy rate permit.

You may be eligible for the non-market legacy permit rate if you meet all the following criteria:

  • Have continuously lived in the West End since before September 1, 2017 (with no gaps)
  • Continue to live in the West End permit zone
  • Have never purchased a West End permit at the non-market legacy rate

 If you purchase another vehicle at a later date, a permit will cost the market rate.

Apply in person with required documents

If you match all the above criteria, bring the required documents with you to apply for a permit at the non-market legacy rate at:

  • West End Community Centre Permit Parking Counter
    870 Denman Street
    Monday to Friday (9am to 1pm or 2pm to 5pm)

You'll also need to meet the requirements to obtain a parking permit.

We will require a series of non-personal mail [for example: a phone, cable, hydro bill, or credit card statement (letters from a friend or family member are not accepted)] that show your name and address in the West End on: 

  • One bill between June 1, 2017 and August 31, 2017
  • One bill for each of 2018, 2019, 2020, 2021, 2022, and 2023
  • One bill from April 2024

Replace or refund your parking decal

Find out how to replace your parking decal if your vehicle is damaged, stolen, or changed, or your decal is misplaced.

Locations

West End Community Centre Permit Parking Counter
870 Denman Street
Monday to Friday (9am to 1pm or 2pm to 5pm)

Revenue Services
Ground floor, Development and Building Services Centre
515 W 10th Avenue 
Monday to Friday (8:30am to 5pm)