Revenue Services is temporarily located on the ground floor of the Development and Building Services Centre at 515 West 10th Avenue while renovations are in process at the City Hall location.
What you need to know
All West End permits are available at the market rate. You may be eligible to apply at the non-market rate if:
- You're a proven long term resident, OR
- You live in a household with limited income
Non-market legacy permit rate for:
- Current permit holders
- Residents in low-income households
- Long-term residents who have never applied at the non-market rate
Information icon Residents with mobility challenges are still able to park for up to 3 hours in any permit zone when they have a S.P.A.R.C. External website, opens in new tab placard displayed on their windshield.
Information icon If for any reason you let your non-market legacy rate permit lapse for more than 90 days, the market rate will apply. There are no exceptions.
Non-market legacy permit rate for current permit holders
You are eligible for the non-market legacy permit rate if you meet all the following criteria:
- Purchased a West End parking permit before September 1, 2017
- Continue to live in the West End permit zone
- Did not let your permit expire for more than 90 days
- Did not return your permit more than 90 days ago
Note If you get an additional vehicle, a permit will cost the market rate.
If you are eligible, you must apply within 90 days after May 31 of any year to receive the non-market legacy rate.
Note If for any reason you let your non-market legacy rate permit lapse for more than 90 days, the market rate will apply. There are no exceptions.
Non-market exempt permit rate for residents in low-income households
In response to affordability concerns, residents in low-income households can apply for a permit at the non-market exempt rate. Apply online or in person with the required documents.
- Requirements to get an annual permit; and
- One of the required low-income criteria documents
If we have questions about your application, we will contact you.
Apply online using your OneCard
If you are enrolled in our Leisure Access Program, you can apply for a permit at the non-market exempt rate online or in person using your Vancouver Park Board OneCard number.
Low-income criteria
Non-market legacy rate for long-term residents who have never applied at the non-market rate
In March 2019, Council approved changes to the by-law which allows long-term residents of the West End who never applied for a legacy permit before September 1, 2017, to apply for a non-market legacy rate permit.
You may be eligible for the non-market legacy permit rate if you meet all the following criteria:
- Have continuously lived in the West End since before September 1, 2017 (with no gaps)
- Continue to live in the West End permit zone
- Have never purchased a West End permit at the non-market legacy rate
Note If you purchase another vehicle at a later date, a permit will cost the market rate.