Jeep and other cars parked on street

Replace your parking permit decal

If you do not display a decal on your vehicle, a parking ticket will be issued.

When you can replace your decal

Visit Vancouver City Hall or the West End Community Centre Parking Counter for a refund or replacement.

Don’t forget to bring your old decal or ICBC paperwork showing that the vehicle has been written off or sold.

Typical reasons why a replacement decal is required include:

Your licence plate, residential address, or vehicle has changed
It was misplaced after receiving it in the mail
Your vehicle was damaged/written off or your windshield has been replaced
It is peeling off your windshield

Where to get your refund

Find out where and how to get a refund
A pro-rated refund is possible if you have more than 30 days left on the permit. Refunds are not issued for short term dash card permits.

Refunds can only be processed in person at:
- Vancouver City Hall, Revenue Services
  453 West 12th Avenue
  Monday to Friday (8:30am – 5pm)
- West End Community Centre Permit Parking Counter
  870 Denman Street
  Monday to Friday (9am – 1pm or 2pm – 5pm)
Refunds are not retroactive.

Don’t forget to bring your old decal or ICBC paperwork showing that the vehicle has been written off or sold.

How a refund is calculated

The cost of the permit is pro-rated per day and the outstanding amount is refunded minus an administrative fee of $5.55 (5.29 + 0.26 GST).

If the admin fee is greater than the prorated permit fee at the time of return, no refund is issued.

Got your decal?

Know where to attach your decal
Peel off the liner and affix the decal for your:
- Car: on the inside, lower-left corner of the driver's side windshield
- Motorcycle: on the left, front fork
- Scooter: under the front of the seat, on the seat support
The best condition for affixing decal is:
- On a clean, dry windshield
- When the windshield is not too hot or too cold.
To remove your decal and are having trouble:
- Dampen the decal
- Try a product called Goo-Gone
Your vehicle may be ticketed and towed if you affix your decal on your vehicle with any other method, such as tape or plastic.

Do not give your decal to another driver. They are non-transferrable.