Understand your annual utility bill

Annual utility bills are used to bill flat rate annual charges to strata properties that have three or more strata lots.

Annual utility bill sample

Legend

A	Account number	Your account number.
B	Due date	Pay by this day to avoid interest charges.
C	Billing period	Dates that apply to flat rate charges.
D	Folio number	For most properties, the folio number is unique to the property and stays with it even if the property is sold. In the case of stratas with three or more units, the folio "complex" is displayed. This indicates that the utility bill is for multple units at the property.
E	Dates	Date of billing
F	Cross connection fee	Fee charged for maintenance of cross connection(s) testing database, which prevents risks of water contamination.
G	Annual fireline	A fireline is a pipe that is intended to be used for providing a stand-by water supply for a property's fire sprinkler system. The charge is for the maintenance and repair of the fireline infrastructure.
H	Street cleaning	Street cleaning provides all residents with additional street cleaning services and added support in high demand neighbourhoods where illegal dumping and cleanliness continue to be an issue.
I	Amount now due	Amount due if you pay by the due date.
J	Amount due after due date	Amount due if you pay after the due date.

Find out what the rates are for flat rate utilities in Vancouver.

Find more information about metered rates for water, sewer, and energy.

The City offers you four ways to pay your utility bill:

Learn more about the ways to pay your utility bill.

Learn more