Metered water and sewer rates
Metered water and sewer rates are measured in units. One unit equals:
- 2,831.6 litres
- 2.83168466 cubic metres
- 623 Imperial gallons
- 100 cubic feet
High season pricing change
On December 3, 2019, Council approved that the high season pricing for metered water be aligned with the water restriction periods set out by Metro Vancouver from May 1 to October 15 each year.
The high season rates prior to 2020 covered the period of June 1 to September 30.
Metered energy rates
These energy rates apply to customers of the False Creek Neighbourhood Energy Utility (NEU).
There are two components to NEU rates:
- Fixed monthly capacity levy
- Variable monthly energy usage charge
Rates are reviewed annually by an independent panel of industry experts and approved by Council.
Learn more about water meters and bills
Understand how water meters work and how they help us conserve our drinking water supply.
Having trouble understanding your bill? Find an explanation of your metered utility bill online. See where your due date, amount payable, and, other useful information is on your bill.
Paying your utility bill
The City offers you four ways to pay your utility bill:
- By mail
- City Hall's mail slot
- In person
Learn more about the ways to pay your utility bill.Learn more
Download historical rates
Get a spreadsheet with the utility billing rates from 2005-2018, including:
- Water & sewer meter rates
- Annual flat fees
- Solid waste fees
- NEU rates