Utility meter rates for water, sewer, and energy

Water and sewer rates

Water and sewer meter rates are measured in units. One unit equals:

  • 2,831.6 litres
  • 2.83168466 cubic metres
  • 623 Imperial gallons
  • 100 cubic feet

High season pricing change

On December 3, 2019, Council approved that the high season meter pricing for water be aligned with the water restriction periods set out by Metro Vancouver from May 1 to October 15 each year.

The high season rates prior to 2020 covered the period of June 1 to September 30.

Energy rates

These energy rates apply to customers of the False Creek Neighbourhood Energy Utility (NEU).

There are two components to NEU rates:

  • Fixed monthly capacity levy
  • Variable monthly energy usage charge

Rates are reviewed annually by an independent panel of industry experts and approved by Council.

Learn more about water meters and bills

Water meters

Understand how water meters work and how they help us conserve our drinking water supply.

Water and sewer bill

Having trouble understanding your bill? Find an explanation of your utility meter bill.

Paying your utility bill

The City offers you four ways to pay your utility bill:

  • Online
  • By mail
  • City Hall's mail slot
  • In person

Learn more about the ways to pay your utility bill.

Learn more

Download historical rates

Get a spreadsheet with the utility billing rates from 2005-2018, including:

  • Water & sewer meter rates
  • Annual flat fees
  • Solid waste fees
  • NEU rates

Download utility rates