Water meters and utility billing
Water meters for new single and two-family homes
All new single and two-family homes must have water consumption meter installed. Water meters will help us meet our Greenest City 2020 goal to reduce how much water we all consume.
Use less, pay less
With a water meter, you only pay for the water you use. By using and wasting less water, you help conserve our drinking water supply so our region doesn't have to:
- Enlarge our existing water-reservoir dams, costing money and impacting our wild spaces
- Find new water sources
Did you know a leaky toilet can waste 750 L of water per day, a cost of $270 per year? Water meters help identify leaks to fix, saving you and the City money.
How water meters are read
Water meter data is wirelessly collected from reading devices mounted to vehicles every billing cycle.
How water rates are calculated
Water rates are calculated so that an average water user pays the current flat rate or less. If you use water efficiently, you'll see savings right away.
How you are billed
You'll receive a water bill every four months. The amount includes:
- A basic charge to cover costs of billing, meter maintenance, and future meter replacement
- A consumption charge based on the amount of water used during the four-month period