Meters are used to measure water usage. Most are installed on the water services that connect and supply water to buildings. Some meters are for parks or water fountains.
Water meters need to be installed into:
- All newly-built single and dual family homes
- Existing residences that are being renovated or rebuilt
We read water meters every 2 months (6 times per year) and bill every 4 months (3 bills per year) for the amount of water used.
Reporting water meter leaks
Non-emergency water meter service calls
If the problem involves minor leaks, noise, or other non-urgent meter issues, phone 3-1-1.
Your report will be forwarded to the Water Meter department, who will contact you to gather more information about your report.
Urgent calls
If the problem affects traffic or poses a public safety concern, phone 3-1-1 to request a City crew to investigate.
An urgent issue would be if the rectangular water meter box cover is missing.