Processing of applications
Access to the Business Licence Office is by appointment only. Walk-in service and drop-in appointments are not available.
To help process your applications faster, we have moved to a digital approach for applications, enquiries, and payments.
- Submit and renew your business licence online
- Contact us online for customer enquiries
Note We will contact you with questions or next steps once we have processed your request.
What's happeningNew policy amendment extends short-term rental periods to 90 days
On September 24, 2024, City Council approved a policy amendment that extends the duration of short-term rentals (STRs) from less than 30 days to less than 90 days. The updated policy is set to take effect on October 8, 2024.
This amendment aligns with the Province’s recently implemented Short-Term Rental Accommodations Act, which defines short-term rentals as “accommodations provided to members of the public in a host’s property, in exchange for money, for a period of less than 90 consecutive days.”
Key licensing updates
Current long-term licence holders with rental periods between 30 and 90 days must immediately comply with the new STR policy update by choosing 1 of 2 options:
- Apply for a STR licence, making sure you meet all the necessary requirements
- Continue with a long-term rental (LTR) licence by extending your rental period to more than 90 days
Learn more about updated short-term rental regulations
What you need to know
If you're:
- A residential property owner, you can have a maximum of 2 tenants living with you in your principal residence, such as exchange students, and you don’t need a business licence
- Renting your property for less than 90 days, you will need a short-term rental business licence
- Running a bed and breakfast, you will need a different business licence
To rent a residential property you own for 90 days or more at a time, you need a long-term rental business licence, even if you hire a property manager.
Note All landlords must comply with the BC Residential Tenancy Branch External website, opens in new tab and provide tenants with an emergency contact.