Street and homeless outreach

Carnegie Community Centre's outreach program provides a measure of safety and assistance to at-risk street people in a non-judgmental, supportive way.

Our outreach program has been linking people to available social, health, and housing services since 1999.

Street and alley outreach

The street and alley outreach program provides additional safety to the most vulnerable individuals in the community, who are the least likely to access traditional social services.

Outreach staff visit the alleys of the Downtown Eastside (DTES) on weekday evenings, and weekends.

Staff offer:

  • Immediate assistance such as emergency first aid and emotional support
  • Harm reduction supplies such as needle exchange and safer sex supplies
  • Referrals to shelters, food, clothing, detox, and to health and addiction services

Our outreach staff can also accompany people to and from medical, legal, and addiction services.

Homeless outreach project

The homeless outreach team assists individuals without a fixed address to secure housing, income, and other support services. The team assists people who are not receiving social assistance to apply, secure, and maintain income, and to transition them into housing.

Homeless outreach staff work with the BC Ministry of Social Development and Poverty Reduction through the provincial Homeless Outreach Project. Our partnership facilitates same-day turnaround of welfare benefits for our clients.

The outreach team's success builds on the relationship of trust they've built in the community through our street outreach work and recreational programming activities. Carnegie's homeless outreach project has been extended to communities throughout BC by partner organizations.

Recreational programming

Outreach staff travel to agencies in the DTES, and provide activities. This helps build relationships with clients and staff on site, and foster partnerships with the service provider.

Programs support artistic expression, and social and community development, including:

  • Crafts and music
  • Educational workshops
  • Community kitchens

We provide programs to:

Peer mentorship

Our innovative peer mentorship project gives participants the opportunity to work side-by-side with Carnegie outreach staff.

Outcomes depend on participants' individual goals, and can include:

  • Regular employment
  • Job readiness skills
  • Increased health
  • Connection to social services

Through a mentor-based relationship, peers learn workplace skills and harm reduction techniques.

Community projects

Since its inception, the Carnegie outreach program has spearheaded projects to enhance our street environment, and provide meaningful creative outlets to DTES residents.

The team regularly participates in community events in partnership with the Carnegie Community Centre, Oppenheimer Park, and other local agencies providing staff and peer resources.

Contact the outreach team

392 Powell Street,
Vancouver, BC
V6A 1G4

Mailing address
401 Main Street
Vancouver, BC V6A 2T7

Office: 604-665-3318
Outreach: 604-968-1825
Outreach: 604-968-1084

Fax: 604-665-3074