Accessibility Strategy

Accessibility means being able to reach, understand, contribute to and use the places, information, and services in our city.

Persons with disabilities

Those who experience physical, mental health, cognitive, communication, intellectual, sensory, or age-related impairments, whether they are seniors, others with age-related impairments, or people with lived experience of mental health concerns or substance use issues.

For the purposes of this strategy, the City will use the term 'persons with disabilities' to reference the complexity and diversity of lived experiences.

We're striving to have phase 1 of our Accessibility Strategy in place by fall 2021. This includes developing a draft strategy which sets out key, definitions, principles, and areas of focus, identifies what needs to be done, and plans how it will get done.

The proposed Accessibility Strategy will reflect our commitment to support the full participation of persons with disabilities by establishing and maintaining inclusive services, programs and infrastructure, and by identifying, removing and preventing barriers.

We anticipate that the proposed strategy will reinforce our recognition of the rights, dignity, and independence of people with disabilities within our community. It should strengthen our ability to foster a culture of equity and inclusion that values and includes all residents, visitors, and employees.

What's happeningBuilding an Accessibility Strategy

Take our survey and let us know what would help you to participate and feel included in your community.

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Shape Your City  

To help create the draft strategy and ensure we hear diverse perspectives, we will:

  1. First host a series of conversations with persons with lived experience of disability, family members and/or caregivers and a number of community organizations who provide services. 
  2. Host broader public engagement on the draft strategy once developed.

Watch this page for details.

About the proposed strategy

The proposed strategy will take into consideration the multiple identities that intersect to make us who we are and how experiences differ depending on factors such as gender, disability, age, race, ethnicity, sexuality, and gender identity.

The Accessibility Strategy will reflect and reinforces our commitment to:

  • Respecting the rights, dignity, and independence of persons with disabilities
  • Creating an environment where all people feel valued, respected, and openly welcomed
  • Ensuring equitable access and opportunity to participate in planning and designing municipal policies programs and service delivery
  • Fostering a culture of equity and inclusion for all residents, visitors, and employees, including persons with disabilities, seniors, and other inequitably treated groups
  • Demonstrating City leadership by embedding an accessibility lens in the daily operating practices of every department
  • Valuing and incorporating the knowledge and perspectives of people with lived experience
  • Aligning the City’s strategy with both the federal and provincial accessibility legislation

The Accessibility Strategy is being developed in tandem with the Equity Framework and the Healthy City Strategy and will also align with the Vancouver Plan and the City of Reconciliation Framework.

Accessibility Task Force

The Accessibility Task Force meets regularly and guides the work on the development of the Accessibility Strategy.