Renter supports and protections

Over half of Vancouver households rent their homes. That is why Council is actively working to:

  • Advocate for renters and help renters understand their rights
  • Protect the existing supply of rental housing
  • Provide grants to social and co-op housing providers
  • Encourage new market rental housing units

We implement strategies to improve protections and supports for renters.

Renter Office

Our team is here to help you find the information you need and support you to understand and pursue your rights as a renter.

Renter enquiry line 租客咨询专线

The Renter Office can provide information and resources to renters in Vancouver on renter-related issues in English, Cantonese, and Mandarin through the Renter Enquiry Line.

租客咨询专线可以用普通话或粤语向住在温哥华市的租客提供有关租客问题的信息和资源。

We monitor enquiries daily and aim to respond within two business days.

Tenant Relocation and Protection Policy (TRPP)

How renters are protected during rezoning and development, including details for renters and for owners and developers.

Single Room Accommodation Bylaw

The SRA Bylaw regulates the alteration, conversion, and demolition of low-cost housing Downtown.

SRA Vacancy Control Policy

The Vacancy Control Policy limits rent increases in SRA-designated buildings between tenancies.

Other help for renters