Water meters in laneway homes

We are installing water meters at residential homes across the city, in accordance with Waterworks Bylaw 4848 (Section 6.4) (249 KB). Water meters are a proven method of providing billing equity and facilitating water conservation.

Between April and October 2023, we will be using a third-party contractor, Neptune Technology Group, to install meters at homes with laneways.

Neptune staff will wear uniforms that display this logo:


We're gradually installing meters in all single-family homes. Since 2012, new homes have required a meter, and all homes on properties larger than .4 acres have meters. All commercial and multi-family accounts are already metered.

Accelerated city-wide water metering

We are installing water meters for all residential homes that do not have a water meter.