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What's new

Get Van311

Van311 is our app for connecting you with our services, including 50 plus new service request types.

Download the app on your iOS or Android devices or access from a desktop browser.  

Where you can ride your e-scooter

During the pilot, electric kick scooters can be used on:

  • Local streets
  • Protected cycle lanes

Electric kick scooters may not be ridden on sidewalks, major streets, or the seawall.

Understanding the "missing middle"

As Vancouver grows and evolves, we need to make sure that there are housing options that meet the needs of the diverse households that live and work here, including "missing middle" housing. 

Outdoor fire safety

Take extra caution when cooking or having a fire outdoors.

Review tips on how to manage BBQ coals, avoid a fire outdoors, safely dispose of smoking materials, and more.

Alcohol in beaches and parks

You can now bring and enjoy alcoholic beverages at 7 beaches from June 1 to September 4 as well as 31 parks throughout the year and 16 additional parks from July 1 to August 31.